APUG Server Migration Complete, Report Any Issues Here

Discussion in 'APUG System Announcements' started by Sean, Nov 8, 2011.

  1. Sean

    Sean Admin Staff Member

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    Hi All,

    We are on the new server now. Things could be bumpy until we find the best resource settings and configurations for our setup. We don't really know what direction to go until the site gets some traffic. If you come across any problems feel free to post here.

    Thanks,
    Sean

    **UPDATE - We are now moving into the 2nd phase of the migration. This is using a global content delivery network to host and serve our static files closer to your location. This is very easy to trial as if it causes issues we can simply disable it. It has been running well for DPUG so I don't anticipate too many problems with it.

    *update - one minor issue identified. Database backup locks up the site, so looking into this. Once this happens our content delivery network thinks the site is down. You may have seen "Website Offline, No Cached Version Available" message or such errors at that time.

    *update - I have identified some character set issues with foreign languages. Looking into it now.
     
  2. Ian Grant

    Ian Grant Subscriber

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    Are the Database backup issues the reason the site suddenly goes to a screen stating the site has migrated to a new server, or are these routing issues as the DNS nameservers aren't all updated yet ?

    Ian
     
  3. Sean

    Sean Admin Staff Member

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    Hi Ian, some DNS still has not updated. You can try resetting your internet router, or in windows i think you could try cmd prompt--> ipconfig /flushdns

    Other than that you might just have to ride it out...
     
  4. Sean

    Sean Admin Staff Member

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    Update, - things are running ok so far, just the odd glitch (some text character issues). It's very late so I'll revisit any issues in the morning. Here's hoping nothing goes haywire while I'm sleeping. Server load is creeping up but our content delivery system has not kicked in yet. Things are holding well at 600 users online, but it's hard to know when we hit 1,000 in a few hours whether things will slow down or not.

    Thanks,
    Sean
     
  5. jnanian

    jnanian Advertiser

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    hi sean

    i just noticed that if one edits a comment ( gallery ) that it doesn't allow you to change
    format ( next line / hard-soft return ) it only allows the editor to add spaces.
     
  6. Toffle

    Toffle Member

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    On Firefox and Chrome, the text formatting icons have become invisible. (but not on IE8)
    Cheers,
    Tom

    [EDIT] The problem seems intermittent, but appears on both my laptop and my desktop computers.
     
    Last edited by a moderator: Nov 9, 2011
  7. jnanian

    jnanian Advertiser

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    the same is true for safari i am on v 5.06
     
  8. zsas

    zsas Member

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    ^ and iOS 5.

    Thanks for all your hard work Sean!
     
  9. Sean

    Sean Admin Staff Member

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    That's odd. Is anyone still seeing this? It might have been temporary while our content delivery system was updating. I have been unable to reproduce it. Those seeing it, do you have any unusual plugins running on your browsers?

    So far most everything is ok. The main issue at the moment is a text character problem with foreign languages. I have a specialist that can fix this but he is a bit slow in his communications. Hopefully that charset issue will be resolved soon.
     
  10. bdial

    bdial Subscriber

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    It's occuring for me now Safari 5.0.6 on OSX 10.5.8
    Only standard plugins
     

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  11. zsas

    zsas Member

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    Hi Sean - I rebooted my iPhone (iOS 5) and get this still:

    [​IMG]
     
  12. Sean

    Sean Admin Staff Member

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    I have adjusted the content delivery provider to leave Javascript alone. I think this was the problem. I am not sure how fast this change will take place. It could take up to 4hrs but it might be worth doing a hard refresh to see if you have any luck already. Thanks
     
  13. zsas

    zsas Member

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    Full logout and restart of iPhone, nothing yet, will check later and let you know...
     
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  15. ozphoto

    ozphoto Subscriber

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    Hi Sean,

    I'm using FF 7.01 (yet to update to V8) and it's showing the same when I logged in this morning. It was all fine until today.
     
  16. Sean

    Sean Admin Staff Member

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    I have a support ticket into the CDN. I have seen it happen once today but that's it.. I'm sure they'll have some answers or workaround to stop the issue.

    Thanks
     
  17. Photo Engineer

    Photo Engineer Subscriber

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    I'm getting it too with the latest Firefox. I just never reported it. Sorry.

    PE
     
  18. Sean

    Sean Admin Staff Member

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    It might be ok now, if not try a hard refresh, failing that it could take up to 4hrs.
     
  19. ozphoto

    ozphoto Subscriber

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    Seems to be ok now.
     
  20. Sean

    Sean Admin Staff Member

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    Great, thanks for the info :smile:
     
  21. Toffle

    Toffle Member

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    Fixed,
    Thanks Sean. :smile:
     
  22. zsas

    zsas Member

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    Fixed on iPhone. Thanks Sean!
     
  23. Sean

    Sean Admin Staff Member

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    :smile:
     
  24. kraker

    kraker Subscriber

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    No luck here yet. Although that could just be the company firewall being slow to catch up & hard to force a refresh. Safari 5.1.1 on Windows, fwiw. If I remember, I'll check it at home tonight.

    noluckhere.png

    BTW: same for the "Advanced" reply, it was interesting to get an image attached this way. :smile:
     
  25. Marco B

    Marco B Member

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    Did you just this instant make an adjustment to vBulletin Sean?, the issue with the Quick Reply editor's icons not showing up seems finally fixed. It wasn't working 5 minutes ago in Firefox 8.0 and Safari 5.1, but now they do properly show up (I could see the icons in all other browser - Chrome, Opera and IE).

    Anyone else who can confirm this?
     
    Last edited by a moderator: Nov 11, 2011
  26. Sean

    Sean Admin Staff Member

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    It was intermittent for a while. Our CDN had options to minify our JS which typically speeds things up, but turns out does not play nice with vBulletin editor. I turned this off yesterday but I think it's taken a while to propagate (our CDN serves our content via 12 different global datacenters). Hopefully it's fully kicked in now. Some members that visit via proxy servers (at the office for example) might have issues a little longer. They might be able to go into their settings and switch to a basic editor. That can be done here: http://www.apug.org/forums/profile.php?do=editoptions