I think this young man is a conscientious employee. This is an eye-opener. The video is only about four minutes long. I am not critical of Brandon. I think we should know what happens to our color negative processing at mini-labs. http://www.youtube.com/watch?v=iPj98RysHS0 The problem is that the 4"x6" prints produced are scanned, then are edited by a minimum-wage employee, not the photographer. Where's the art? How does the photographer know what the negatives look like?