Dwayne's Kodachrome processing -- hmmm.

Discussion in 'Color: Film, Paper, and Chemistry' started by Colin Corneau, Sep 22, 2009.

  1. Colin Corneau

    Colin Corneau Subscriber

    Messages:
    1,871
    Joined:
    Nov 20, 2007
    Location:
    Brandon, MB
    Shooter:
    Medium Format
    The long awaited package has arrived from Dwayne's -- 10 rolls of film from a recent trip to China. Once in a lifetime, really, in terms of the trip and the film choice since Kodak's announcement of the future of Kodachrome.

    Sifting through the hundreds of slides, a few things became apparent right away.

    • Kodachrome is totally unique.

    • Dwayne's has some problems mounting slides.

    An average of 20% of the slides show the edge & sprocket holes due to faulty mounting, and being mounted off-kilter. This is just unacceptable.

    I haven't seen any scratches or other faults, and at least with wonky mounting the entire image is still printable/scannable, but...

    Has anyone else had this problem? I plan to write a polite but firm message to Dwayne's about this issue - I'm not looking for battles - but wanted to let everyone know and see if this is common or just a one-off oddity.
     
  2. gr82bart

    gr82bart Subscriber

    Messages:
    5,299
    Joined:
    Mar 1, 2003
    Location:
    Los Angeles,
    Shooter:
    Multi Format
    Crap! I just sent them my rolls I shot this summer ... I've had issues about this with them a few years ago. I vowed never to use them again back then, but they redeemed themselves processing my 110 film recently. I hope they don't fcuk up again. They're also not the most pleasant people to deal with over the phone from what I recall.

    Regards, Art.
     
  3. Ektagraphic

    Ektagraphic Member

    Messages:
    2,910
    Joined:
    Feb 3, 2009
    Location:
    Southeastern
    Shooter:
    Medium Format
    They are mounted by a machine which is fully automatic and many times they cut slides in half. You may want to mount yourself.
     
  4. DanielStone

    DanielStone Member

    Messages:
    3,107
    Joined:
    Dec 30, 2008
    Location:
    Los Angeles
    Shooter:
    Multi Format
    I had a problem with some kodachrome received recently too. Some slides showed a very distinct part(like 1 stop underexposed) across some of the slide.

    here's an example. I was using a fill flash, and I know that the shutter and sync is working properly, and 80% of the others don't show this problem. Does Kodachrome have to be re-exposed in the processing?



    IDK if this could have caused the problem.

    [​IMG]

    please forgive the dollar signs. my scanner software is a demo :D!!!

    -Dan
     
  5. wildbill

    wildbill Member

    Messages:
    2,851
    Joined:
    Nov 28, 2004
    Location:
    Grand Rapids
    Shooter:
    Multi Format
    I haven't had those problems but they have sent me the dirtiest slides I've ever seen. I've come to terms with that.
    I'm going to see if they'll return them uncut and unmounted.
     
  6. Darkroom317

    Darkroom317 Member

    Messages:
    616
    Joined:
    Mar 2, 2009
    Location:
    Rogers, AR
    Shooter:
    Medium Format
    I had the same problem with sprocket holes on a roll of Kodachrome. Also, some black and white 120 I sent in had development problems with areas of over development.
     
  7. Colin Corneau

    Colin Corneau Subscriber

    Messages:
    1,871
    Joined:
    Nov 20, 2007
    Location:
    Brandon, MB
    Shooter:
    Medium Format
    Development, so far, looks just fine. And it seems clean -- again, so far.
     
  8. Iwagoshi

    Iwagoshi Subscriber

    Messages:
    455
    Joined:
    Nov 23, 2007
    Location:
    NorCal
    Shooter:
    Medium Format
    There should be enough play in the mount to manually adjust the slide within the mount. If the slide is tacked into the mount your may need to totally re-mount the slide, which I have never had to do.
     
  9. drkhalsa

    drkhalsa Member

    Messages:
    150
    Joined:
    Apr 13, 2009
    Location:
    Houston, TX
    Shooter:
    Multi Format
    I've had about 20 rolls of fuji E6 film processed and mounted by Dwayne's over the past year and haven't had any problems with them.

    Sat Kartar
     
  10. PeteZ8

    PeteZ8 Member

    Messages:
    410
    Joined:
    Mar 10, 2008
    Location:
    Newtown, PA
    Shooter:
    Medium Format
    You also don't have a choice, short of throwing your exposed rolls of Kodachrome into the dumpster.
     
  11. PeteZ8

    PeteZ8 Member

    Messages:
    410
    Joined:
    Mar 10, 2008
    Location:
    Newtown, PA
    Shooter:
    Medium Format
    Do you have others you could post? I'm trying to look at the ambient vs. background but it looks like the natural shadows fall in roughly the same area as where the line is so it's hard to tell if that was a mechanical error in your camera or something with the processing.

    Yes Kodachrome does need to be reexposed but AFIK the lights are all colored to develop the different bases, and it is reexposed in between the development stages of different layers of the film (develop, expose, develop, expose...). So I would expect a reexposure error to have a heavy color cast.

    Also, what kind of camera were you using? Were you using something with a vertical traveling multiblade shutter or a side curtain shutter like a Pentax K1000?
     
    Last edited by a moderator: Sep 22, 2009
  12. nickstreme

    nickstreme Member

    Messages:
    98
    Joined:
    Dec 19, 2008
    Shooter:
    Medium Format
    It is pretty obvious that you set your shutter over your cameras sync-speed.
     
  13. tiberiustibz

    tiberiustibz Member

    Messages:
    1,749
    Joined:
    Oct 22, 2007
    Location:
    Tufts Univer
    Shooter:
    35mm
    That's a camera error. If you processed it in a film chain, any issues would be running the length of the film not across it. Plus if you look at the sun on the right it's the same while the people are darker.

    I've had a slide mounted incorrectly out of the 10 rolls I've sent them over the years. Even that one wasn't bad you could sort of see the sprockets. I tried to ask for unmounted slides when I sent a roll through walmart but the reply was "sorry, we're set up to mount them" or something like that. IF you send them directly will they forgo the mounting?
     
  14. Sponsored Ad
  15. Michael W

    Michael W Member

    Messages:
    1,431
    Joined:
    Feb 11, 2005
    Location:
    Sydney
    Shooter:
    Multi Format
    I send it to them direct & always ask for unmounted, they send it back as a sleeved uncut roll. I then cut them in strips of 6 frames & put in my archival sleeves.
     
  16. Colin Corneau

    Colin Corneau Subscriber

    Messages:
    1,871
    Joined:
    Nov 20, 2007
    Location:
    Brandon, MB
    Shooter:
    Medium Format
    One has the option now of getting slides unmounted, by mailing directly to Dwayne's...I declined that option this time, obviously.

    Kudos to them for offering, being fair.
     
  17. dr5chrome

    dr5chrome Member

    Messages:
    463
    Joined:
    Dec 29, 2006
    Shooter:
    Medium Format
    ...this is not a process problem. It is a user error.

    regards.




     
  18. dr5chrome

    dr5chrome Member

    Messages:
    463
    Joined:
    Dec 29, 2006
    Shooter:
    Medium Format
    ...you'll have to unmount the frames and remount them. This is a mounter problem. Likely a dull blade.

    dw



     
  19. Alex Bishop-Thorpe

    Alex Bishop-Thorpe Member

    Messages:
    1,455
    Joined:
    Jul 6, 2006
    Location:
    Adelaide, So
    Shooter:
    Multi Format
    It's pretty sad, but my slides always come back with either dust or scratches, or both. Scratches aren't that common, but when they happen it's always to the best shot in the whole roll :wink: of course...
    They're the only game in town, so beggers cant be choosers I guess, but I dont send them my E-6 stuff.
     
  20. MMfoto

    MMfoto Member

    Messages:
    415
    Joined:
    Sep 11, 2004
    Shooter:
    35mm
    The trick to minimize the enevitable Dwayne's K-14 mounting/cutting problems is to only shoot film in a camera that you know has consistent film spacing, and NEVER shoot to the end of the roll, 35 max unless you want that last frame cut in half/taped. They use quite a bit of the end to tape each roll end to end for there Cine processor.

    The processing itself always looks great, but the handling and service is poor. I would quite easily say that 50% of my film comes back with some issue. My favorite is the familiar end image cut in half with the rest of the roll cut through the edge of each image, AND half a frame cut off on both sides sitting loose in the box. Sending multiple rolls in a box and getting back ten mounted rolls worth of loose slides in a thin padded envelop because all they used was scotch tape to hold the slide boxes shut - which the slides are now stuck to, is another. Again, I sent some film in via Fuji marked Do Not Cut, and instead of returning them unprocessed, they went ahead and cut the film and included a note saying 'Do Not Cut' is not a service they offer (though they do it for direct orders).
     
  21. Steve Roberts

    Steve Roberts Member

    Messages:
    1,148
    Joined:
    Oct 12, 2004
    Location:
    Near Tavisto
    Shooter:
    35mm
    Wonky mounting, bad cutting, marks and dust were the main reason I stopped using Kodachrome a couple of years ago (I raised the issue at the time and a thread followed) The British and European processing were in my long experience excellent but good ol' Dwayne's couldn't seem to get to grips with these most basic aspects of film processing. At the price of Kodachrome (and the fact that the price includes processing in the UK), I'm damned I'll be spending valuable hours of my life mounting slides just because they can't get it right. Goodbye Kodachrome, hello Fuji....
    I wonder how many others (whether on APUG or not) abandoned Kodachrome because of the poor/inconsistent processing and whether if the service had been better more people would have continued to use it?

    Steve
     
  22. ozphoto

    ozphoto Subscriber

    Messages:
    1,320
    Joined:
    Apr 2, 2006
    Location:
    Bangkok, Tha
    Shooter:
    Multi Format
    Hi Alex,
    Who are you using for E6 processing these days?
     
  23. Sirius Glass

    Sirius Glass Subscriber

    Messages:
    20,584
    Joined:
    Jan 18, 2007
    Location:
    Southern California
    Shooter:
    Multi Format
    This is why I stopped using Dwayne's a few years ago. They are only interested in processing as fast as they can and they don't need no stinkin' quality control.

    Steve
     
  24. DanielStone

    DanielStone Member

    Messages:
    3,107
    Joined:
    Dec 30, 2008
    Location:
    Los Angeles
    Shooter:
    Multi Format




    ______________________________________________________________________________________________
    Yes, it was shot with a K1000. Using a Vivitar 283 on camera. If I remember correctly, I was using 60th for shutter speed (for ambient sunny behind)(max shutter sync speed on k1000) and aperture for flash fill.

    I might have accidentally set it at 1/125th or so, its my bad. I've just never had this happen before at all. But since it is in the same place in every frame, I guess it was my bad after all. :smile: Oh well, live and learn :D
    here are some more.

    [​IMG]

    [​IMG]

    [​IMG]

    -Dan
     
  25. nickrapak

    nickrapak Member

    Messages:
    751
    Joined:
    Jul 1, 2008
    Location:
    Horsham, PA
    Shooter:
    Multi Format
    Amen to that! My last roll (of E-6) that I got back came back as a clear strip of acetate. The only reason I sent it to them was to use up the old Kodak mailers, but damned if I'm going to use them any more!
     
  26. Darkroom317

    Darkroom317 Member

    Messages:
    616
    Joined:
    Mar 2, 2009
    Location:
    Rogers, AR
    Shooter:
    Medium Format
    I have never had a problem with them on my E-6 just one roll of Kodachrome and a few 120 b/w rolls. How is Samy's with their processing? I hear that they are offering $5.00 E-6 processing and I am considering switching,