I bought this new (not a refurb). It has had very low use and still has the protective plastic cover on the lid. It is without issues. I have made some nice prints, to 11 X 14 from this. Comes in the original box with all items supplied by Epson when new. $100 plus fees. U.S. and Canada only. I also have a Betterscanning, variable height film holder, with ANR glass, for med frmt. $65, plus fees. Buy it with the scanner and save shipping cost. I will try and answer any questions.