Fuji GW690 III needs fixing - who in the USA?

Discussion in 'Rangefinder Forum' started by ymc226, Nov 25, 2011.

  1. ymc226

    ymc226 Member

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    There is something rattling within the camera and the rangefinder patch is messed up. (I can see the patch split into 2 distinct bright spots)

    Who is the definitive Fuji rangefinder repair person in the USA? East coast if possible.

    Thanks
     
  2. Richard S. (rich815)

    Richard S. (rich815) Subscriber

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    Frank Marshman
    Camera Wiz Camera Repair
    169 Pleasant Hill Road
    Harrisonburg, VA 22801-5775
    (540) 434-8133
     
  3. O|||||||O

    O|||||||O Member

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    Fuji USA is in NJ:

    FUJIFILM North America Corporation
    1100 King Georges Post Road
    Edison, NJ 08837
    Attn.: Repair Dept.
    Phone: 800-659-3854 (x3461)
    Fax: 732-857-3471 or 732-857-3472
    Hours: 9:00 am - 8:00 pm EST

    Camera Repair Drop-Off Hours: 9:00 am - 5:00 pm EST
     
  4. karl

    karl Member

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    I had an excellent experience with repair of a GX617 lens at Fuji North America recently. I wouldn't hesitate to send it to them.
     
  5. ymc226

    ymc226 Member

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    Thanks all. I actually work 10 minutes from Edison so will drop off the camera personally. Luckily, I also work within an hour of Hasselblad and Leica so would drop off personally. For some reason, I hate to ship cameras at all.
     
  6. Richard S. (rich815)

    Richard S. (rich815) Subscriber

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    Let us know how it goes. My GW690III will need a shutter overhaul soon and my GA645 LCD display has some issues. I heard Frank can fix the LCD issue so thats why I mentioned him for possible work on your GW. I wonder if Fuji will can fix the meter on my Fujica ST701??
     
  7. O|||||||O

    O|||||||O Member

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    I haven't had to send anything to them yet, but I would be more than a little worried if they couldn't fix their own cameras...
     
  8. GraemeMitchell

    GraemeMitchell Member

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    I'd also highly suggest Nippon Photo Clinic in NYC for work on the big fujis. Best repair shop I've ever had the pleasure of working with.
     
  9. ymc226

    ymc226 Member

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    Just a quick follow up.

    I dropped off the camera last Tuesday afternoon at Fuji and got a call yesterday (Monday) that the camera was repaired and new light seals installed. It would have been even quicker but Bob, the repairman for the GW/GSW series, was sick a few days.

    Kudos to Christine at the Fuji service counter for being extremely helpful, friendly and professional. Bob apparently felt badly that the camera was not serviced quickly enough, gave me a great deal . . . no charge!

    I just want everyone to know that everyone I spoke to at Fuji was courteous, professional and sought to get answers for me if they did not know themselves.
     
  10. Perry Way

    Perry Way Member

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    Thanks to this thread, I feel more compelled to risk buying a GSW690 on eBay since nobody on APUG wants to let go of theirs.
     
  11. jmxphoto

    jmxphoto Member

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    A little update, I just got off the phone with Fuji USA is in NJ and they said they no longer repair any of the 690 lines.
     
  12. BetterSense

    BetterSense Member

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    Reviving this thread to ask again in 2015...is anyone reputable in North America repairing these?
     
  13. RattyMouse

    RattyMouse Subscriber

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    Post #2 is the guy to go to. I'm not sure if the contact information is current but give it a try.
     
  14. Oren Grad

    Oren Grad Subscriber

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  15. klop

    klop Member

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    Took my GW670II to Frank Marshman.... done within a week.....