Ilford/Harman DPP in Australia?

Discussion in 'B&W: Film, Paper, Chemistry' started by paul ewins, Dec 10, 2012.

  1. paul ewins

    paul ewins Member

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    Does anybody know of a source for 8x10 Direct Positive Paper in Australia? My usual sources of analog stuff no longer have it listed and the distributor are lukewarm about getting more (not much demand they say - for a new product that hasn't been advertised in any way).
     
  2. hoffy

    hoffy Member

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    With no disrespect to those retailers in this country that do sell the very limited range of Ilford papers that are available to them (because they are tied to an indifferent distributor), my suggestion is to buy from O/S.

    My choice woud be B&H if they have it in stock. It will be in your hands within a week. (obviously, it may pay to include other materials in your order, to offset the postage).

    And a big Two Finger salute to our favourite Aussie Distributor...
     
  3. samcomet

    samcomet Subscriber

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    I bought Direct Positive paper to print and archive my Scala trannies. I wrote to Harmon in the UK and they sent out a box of 100 and a safelight filter. It was shipped first class post with no probs if this helps you..
    cheers,
    Sam
     
  4. paul ewins

    paul ewins Member

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    Did a bit of clicking on websites and it seems that B&H is a fair bet. Once you factor in postage I can buy four packs of 25 sheets for about $300. I'm also waiting to hear back from a UK seller about postage. Their initial cost was cheaper than B&H but postage from the UK is often quite expensive so we will see what happens there. I was hoping to be able to buy one pack locally just to check it out but it looks like I'll just have to bite the bullet and spend up.
     
  5. samcomet

    samcomet Subscriber

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    My quote last year from Harmon UK, was for a box of 100 DPP 10" x 8" was £ 94 and aprox £ 20 for postage to Oz, if this helps .............
     
  6. paul ewins

    paul ewins Member

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    Was that for the RC paper? There is a note on their website saying they have had manufacturing issues with the RC paper and it is not available until they fix them. The FB paper is still available though, and thanks for the tip about their factory direct option - http://www.ilfordphoto.com/harmanexpress/index.html
     
  7. samcomet

    samcomet Subscriber

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    Paul,
    Yes it was for RC Lustre. If my aged memory serves me well – which it isn't of late, I can recall that they couldn't supply FB in boxes of 100; only in packets of 25, when I made the purchase AND only in Glossy. I would have preferred FB Matte or Lustre but there ya go. FYI the DPP MUST be used under an Ilford 906 (Ortho Deep Red) safelight with a 15w globe 1.2 mtrs from the paper in case you are planning on doing your own chemistry. The usual lot of Ilford chemistry works for this product too (Dev., Stop & Fixer) but it is a very slow paper equiv. ISO/ASA 25 I think?). The person I dealt with, who was fab-o, was named Helen in the Customer Service Team @ Harmon. Best of luck with the paper no matter where you source it from.......
    Cheers for now,
    Sam
     
  8. paul ewins

    paul ewins Member

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    Well it looks like I'll be trying Harman Express. The quote from the dealer to ship four 25 sheet packs of paper to Australia was GBP99.00 which pushed it well past the B&H cost.
     
  9. paul ewins

    paul ewins Member

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    To follow up on my previous post; I eventually decided to order two packs (50 sheets) direct from Ilford and another 50 sheets from B&H. I ordered them on the same day (20/12/12) and both turned up today (27/12/12). According to my credit card ordering direct from Ilford was $5 cheaper (AUS$156 vs AUS$161). The product was cheaper from Ilford but the postage was more expensive because it went via UPS (B&H gave me the option of USPS). B&H was double boxed while Ilford sent in a shallow box with packaging peanuts to stop it sliding around. To summarise, either way would be fine.
     
  10. SMBooth

    SMBooth Member

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    I wonder how long it would of taken if you had to order it from the local supplier....
     
  11. samcomet

    samcomet Subscriber

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    Great mate - would be interested in your thoughts on the paper....cheers! Sam
     
  12. hoffy

    hoffy Member

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    probably, never. If its not on their list it doesn't exist....
     
  13. paul ewins

    paul ewins Member

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    When I spoke to one of the sales guys in Michaels he said they couldn't get it and mentioned that one of their clients was buying it in rolls direct from the UK. It sounded like they would be happy to stock it if it were available.
     
  14. samcomet

    samcomet Subscriber

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    FWIW – I first contacted Vanbar Sydney and they suggested that I would be better off going direct (i.e Harmon) as they felt that there just wan't a large enough market for such a product in Oz. Paul, did you try Vanbar Melbourne out of curiosity?
     
  15. paul ewins

    paul ewins Member

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    It was listed in the Vanbar catalog earlier this year, but not now so I didn't bother asking. My last few experiences at Vanbar have not been great. They seem to have picked up some new staff who aren't very knowledgeable, so asking question is a waste of time.
     
  16. Athiril

    Athiril Subscriber

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    Paul, I work at Vanbar Melbourne in the lab, and the sales staff are knowledgeable. We do not have direct positive paper because they refuse to sell it to us. They won't bring it in (the distributor) with their other imports, even though it wouldn't be a burden to do so because of all the other Ilford stuff they bring in.

    We already source some imported products directly because some distributors (who will remain nameless) are too lazy to add a new line in their database and import it for us.
     
  17. Oxleyroad

    Oxleyroad Subscriber

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    Paul, I buy my DPP from either Freestyle or B&H in the US, or Fotoimpex in Germany depending on what the exchange rates are doing and what other items I need. I could drop you a line with my next order likely to be in late in January.
     
  18. paul ewins

    paul ewins Member

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    Athiril, when I went to buy my Epson 3880 a few months back the guy who served me wasn't able to do much more than read the price off the screen so I went elsewhere. That was just as well as I would probably have bought the extended warranty from the company that went broke two weeks later (the other supplier warned me off them). Sure, some of the guys are great and I always got good service at Carlton and North Melbourne but since the move to Fitzroy things haven't been as good. PS, have a look at the price of the new A2 boxes of Ilford inkjet paper. It is a bit over four times the price of an A3 box, not double as you would expect. That is the fault of the distributor (who has been alerted to the issue) but it seems nobody at Vanbar cares that the customer is being charged double what they should be.

    Andy, I think it will take me a while to get through 100 sheets - January might be a little too soon for me.
     
  19. Athiril

    Athiril Subscriber

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    I'm not interested in looking at inkjet papers, since I don't care about inkjet printing tbh at the moment. There is nothing they can do for you about the price, it's not a customer service issue at all. It's a distributor issue. The same reason why a roll of Fujichrome Provia 400X in 35mm costs $42. Because we get charged a certain amount to buy it from the distributor.

    A large printer like that is not something that is bought often (it's very low volume, I dont know if I'm allowed to specifically say the number we've sold this year or in total, but it's not many at all), so we don't have a demo model for anyone to become familiar with, nor do we keep them in stock, they are order items.

    There is no provided information or training, as it's the type of item people would specifically ask for, not browse the show room floor for. So I don't know how you expect someone to be knowledgeable out of experience with this, the only thing they can do for you is read out information from forums and reviews googling about it which you can do for yourself which is more in depth than the manufacturers web page on it.

    I once contacted Ilford some time ago about importing materials directly from them, only to be told I cannot because Australia already has a distributor.





    There are issues with importing (and we generally have to import overseas retail, rather than from a distributor or directly because they just wall us out) some things instead of buying from that a distributor, such as above, Fujichrome film, will lead to potentially angry distributor cutting us off, when that distributor has a lot of other things (such as the chems for our lab that we need, and many other things).


    **Now consider that Ilford's distributor in Australia is CR Kennedys, no one is going to risk importing Ilford instead of buying from them (Such as your inkjet paper being too expensive, or Ilford film being more than 2x the price as overseas), as it's not just Ilford products, it's lenses, warranties, etc. Any large photo business who gets black listed and walled out from CR Kennedys is up a proverbial creek.

    Often times the distributor can't do anything about prices either and actually attempt to be somewhat competitive instead of massively gouged, unless something is owned, which there is an example of a brand being able to be competitive in Australia on pricing that we carry.

    There is another example of a brand that is sold much cheaper (lower than our cost price - they buy from the same distributor) in a different kind of shop around the corner, because that brand says prices for one type of store are higher than another, so we don't carry them, they refuse to play ball.

    Other things, when a distributor actually helps us, is where staff can be helpful, Tamron comes in often and brings in stuff for us to try and brief on it's products etc. I tried the new 70-200/2.8 VC and it's really great.

    Everything else is made from personal experience.



    So I don't know how you can possibly say from an interaction with a single staff member over a single niche product that's not practical for anyone to be knowledgeable about unless they actually own one or get the chance to use one and call them unknowledgeable and yet apply that to everyone/the whole place and then say it's a waste of time asking a question at vanbar.
     
    Last edited by a moderator: Dec 28, 2012