I know that I have heard some hard knocks at Adorama in these forums and I don't blame the disgruntled for being P.O.'d but I just ordered from them again because they will ship things that B&H won't, and I have to report that I just got the order, quick, complete and the film was far within its expiration date. Go ahead and bash them when you have problems and can't get them resolved, I have no interest in defending them. I just feel that, for the sake painting a complete and useful picture for fellow photo consumers, I should add my individual experience. I have no experience with their customer service because I have never had any problem with my orders. Just take it for what it is worth.