Multiple issues with new Contax G2

Discussion in '35mm Cameras and Accessories' started by Todd Adamson, Jun 5, 2012.

  1. Todd Adamson

    Todd Adamson Member

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    I just received a Contax G2 from KEH today, and I seem to have several small issues.

    First, after loading film and shooting a few shots, I came back to the camera later and noticed that the frame counter window was blank. The G2 had been turned off, but that display should still work with it off. I turned it on, and it was still blank. Hit the shutter button and the back button, and nothing happened. It seemed the camera was dead. My first thought was to remove the batteries and then put them back. Batteries are brand new BTW. As soon as I loosened the battery cap, the display came back, and all functions seemed to work normally again. I finished that roll and shot another without this recurring.

    Second, the initial roll seemed to rewind early. It was a 24 exposure roll, but it rewound at shot 21 or 22. I just developed that roll, and the first six frames (roughly) are blank. I'm just talking about the unexposed leader+ area. My very first shot was there, there was just way more blank film at the beginning than there usually is, so when the camera auto-loaded the film, it wound too much onto the take-up spool initially. The second roll I shot was a 36 exposure, and it's not been developed, but it seemed normal; I got 38 shots before it rewound.

    Do either of these problems sound familiar to users of the G2, or are they of serious concern?

    I also have a third "issue" which I guess is up me, but I'd be interested in any comments on this: the camera was sold to me as EX, and based on my other purchases from KEH, it's not quite as nice as I expected. It's got a lot of minor scratches...seemingly cosmetic, but there is a small one on the infrared emitter. More significantly, there is a teeny bit of LCD bleed in the frame count window. It's really small, and doesn't affect readability at all. But EX isn't supposed to have bleed, and I wonder if it's likely to get worse

    I waited a long time to get this machine, and I want to shoot with it. The cosmetic stuff isn't a big deal to me, and if that was the only issue, I'd be inclined to just keep it. But if the other things seem to presage imminent serious problems, then I want to send it back to KEH and buy a different one.

    Whaddya think, APUG?
     
  2. tkamiya

    tkamiya Member

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    I can only comment on grading.

    I had an EX that looked practically brand new and I had an EX that looked pretty used. According to a rep I spoke with, because several people grades equipment and they are subjective to large degree, there could be quite a range between someone's barely EX to someone else's very conservatively EX. I was then told, if I wasn't pleased, they'd exchange it for me.

    Why don't you send it back and have them repair it or exchange it? Obviously, there are issues with your piece... (beyond cosmetic) Regardless of the grade, they are supposed to work perfectly.
     
  3. brucemuir

    brucemuir Member

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    I would return it.
    They don't often repair some of the stuff an djust send you a replacement.
    Sounds like a battery short somewhere.

    I have no experience with the Contax G series but have some with the slrs and reading web skuttlebut.
    It appears maybe Keocera didn't have the electronic division running on all cylinders a lot of the time ;(
     
  4. Todd Adamson

    Todd Adamson Member

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    Yeah, you're right...it's pretty obvious. I just don't want to deal with it, LOL. But if I don't, I'll likely regret it, so I guess I'll be boxing the sucker back up tomorrow.:sad:
     
  5. Todd Adamson

    Todd Adamson Member

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    Thanks, Bruce, looks like that's what I'll be doing. I could pay more for an EX+ I suppose, but I think I'll try again and see if I can get one that actually rates a proper EX.
     
  6. Roger Cole

    Roger Cole Member

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    I'd just try again. Based on the "BGN" Pentax MX I got that most people including me would call EX, and the EX Pentax LX that really is EX, and the BGN 70-210 that really is BGN, my experience has been that stuff has been at least as good as described and most often better. Very good chance you'll get a cosmetically better one back, and an EX should certainly function perfectly.
     
  7. sandermarijn

    sandermarijn Member

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    One of many reasons for loving the G's, two free frames!
     
  8. damonff

    damonff Member

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    Return it. Mine has never had any of the issues you mention.
     
  9. TheFlyingCamera

    TheFlyingCamera Membership Council Council

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    Same here - I've never had the issues you're describing with mine. They (a G1 and a G2) have functioned flawlessly.
     
  10. Richard S. (rich815)

    Richard S. (rich815) Subscriber

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    Same here. This is nothing I've experienced in 12 years of owning my G2. Return it.
     
  11. zsas

    zsas Member

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    I don't own one but like all are saying return it, what's the old saying, ounce of prevention....

    OP what lens(es) did you get?
     
  12. Marc B.

    Marc B. Member

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    Send it back immediately. Call customer service at KEH. KEH gives you instructions for the return.
    Returns must be pre-approved by KEH. Speak with any representative at KEH, other then Josh.
    Follow-up with eMails. Specifically request a replacement; only accept a refund as a last resort.
    When you return an item, KEH will give you a run-around on return shipping cost.
    Stand your ground, inform them that they will reimburse you for ALL your shipping, and handling costs.
    If my current situation with KEH 'returns & refunds' is not resolved soon, I will report the outcome later.

    Marc
     
  13. amsp

    amsp Member

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    As far as I've read around the net though the LCD bleed issue is very common with the G-series but shouldn't affect functionality.
     
  14. Todd Adamson

    Todd Adamson Member

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    Thanks for all the replies. The G2 went back yesterday. Happily, they footed the bill for shipping without my even asking. Less happily, they don't have another EX G2 available right now, and I don't really want to pay the EX+ price. I passed up what looked to be a pretty good deal on eBay to buy the KEH one. So it might be a bit before I get another.

    I bought a 45/2 from an APUG user recently, and that's the only lens I plan to use for a while. I shot two rolls of film through the G2 before sending it back, and the lens is every bit as wonderful as I've been led to believe. I'm really disappointed that I can't do any photography with that lens this weekend. In fact, I've been re-reading all the G1 vs G2 material I had gone through before deciding on a G2. I think considering the price of the G1, and considering that most of the G2 advantages don't really affect me, I'm going to order a $100 G1 and just shoot with it, keeping my eyes open for the ideal G2.