So I used to order a lot of stuff from Light Impressions several years ago. I was always happy with their products and their service used to be good. As you all know, their service became "less than satisfactory" and a lot of us, including me, looked for and found other sources. Today I got an E-mail from them about something that I ordered in December 2009 that was back ordered. They said that they wanted to let me know that they were on top of the situtation and were expecting to be able to send it out to me in 4 - 6 weeks. Note that I have had no communications with them since that time and don't even remember what i had ordered back then (I think it was probably some picture frames). I wonder way they think that with no information on that order from them for a year and 4 months, that I still might be interested in what I ordered way back then. I "politely" told them that I wasn't interested in the order anymore. A year and 4 months - is that some kind of a record! I guess I have to give them credit for staying with it for so long.