Subscription Paid ($36) no subscriber access

Discussion in 'Support APUG.ORG With A Yearly Subscription.' started by trhull, Oct 10, 2006.

  1. trhull

    trhull Member

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    Last week I paid what I thought was 3 years subscription, via credit card, with a favorable response from the site. Still no access as a subscriber. I emailed the administrator, but no response as yet. I am aware the site is undergoing change, but wonder when access starts after subscribing?
     
  2. reellis67

    reellis67 Subscriber

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    I had a similar problem, and once I used the 'contact us' link at the bottom of the page, Sean fixed it right away for me. I would check there first since this thread may not get noticed right away. Every dealing I've had with the APUG staff has been favorable...

    - Randy
     
  3. Konical

    Konical Subscriber

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    Good Morning,

    I had a similar problem some months back. A quick PM to Sean and the problem was solved.

    Konical
     
  4. trhull

    trhull Member

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    PMs aren't getting answered. I/ll give it a few more days and try again.
     
  5. Dave Parker

    Dave Parker Inactive

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    The quickest way is to use the contact us link on the bottom of this page, I always get a responce in a couple of hours when using the contact us link, but have had PM's not answered for days.

    Dave
     
  6. David A. Goldfarb

    David A. Goldfarb Moderator Staff Member Moderator

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    The above suggestions are correct--e-mail Sean via the "Contact Us" link, and he should take care of it fairly soon (bearing in mind the time difference with regard to New Zealand).
     
  7. rusty_tripod

    rusty_tripod Member

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    Paid subscription for 6 months using PayPal this weekend. So far no activation.

    Rusty Tripod (Alton Strickland... altonst@yahoo.com
     
  8. David A. Goldfarb

    David A. Goldfarb Moderator Staff Member Moderator

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    Use the "contact us" link at the bottom of the page, and Sean should take care of it as soon as he checks in.