Three cheers for Barbro Chiarello of Hasselblad!

Discussion in 'Medium Format Cameras and Accessories' started by arigram, Jan 20, 2005.

  1. arigram

    arigram Member

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    It is unusual but I feel that man needs a public celebration!
    He is the person I first contacted a year ago for my Hasselblad
    Forum subscription. I also asked him for the availabillity of posters
    and leaflets. He was quick to reply, sent a free issue of Forum
    and a whole bunch of posters and leaflets along.
    This could be standard practice at the Swedish company but
    read this:
    I sent him an email regarding the renewal of my subscription and back issues.
    He informed me that he is leaving Hasselblad and is sending me
    three years of Forum magazines free of charge!

    Now, I really don't know if it is the official policy of the company
    to be this nice but I feel like giving him some Cheers to
    Barbro Chiarello for it!

    His presence at Hasselblad will certainly be missed by one customer
    and I hope his departure is not a bad sign for the "new" digital company.

    Hip hip Hurray Barbro!
     
  2. rogueish

    rogueish Member

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    If more companies had even HALF that kind of customer service, I for one would be much happier.
    Nothing worse than being on hold with bad muzac for an hour...
    Or being told the service rep will be there between 8:00am and 5 pm tomorrow. Sorry we can't be more specific.
     
  3. Ole

    Ole Moderator Staff Member Moderator

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    Ari, I think "he" is a "she"!

    :D
     
  4. arigram

    arigram Member

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    Really? That's the problem with the english language, you can't tell those details!

    So, I appologise in public Mrs. Chiarello if I was mistaken about your gender and I
    raise some more cheers to drown my mistake in!

    Hip hip hurray!
     
  5. Ole

    Ole Moderator Staff Member Moderator

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    In this case you might use the excuse of Swedish language, instead... It's hard enough for us who live right across the border!

    :tongue: :D :wink:
     
  6. Todd J. Bertolini

    Todd J. Bertolini Member

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    I live within 10 minutes of Hasselblad USA. Their service department is phenominal. For example everytime I buy a used lens they will check it while I wait for the accuracy of the shutter speeds,aperatures as well as focus accuracy. They will also tell if the lens has a service history. For free!
     
  7. BWGirl

    BWGirl Member

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    Well, cheer some more, Ari, cause now you've assumed that because she is a 'she'....that she is married! hahaha :wink: Oops! haha Don't know, do we! :D