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View Full Version : Contax G2 repair situation



twopointeight
04-11-2006, 10:55 AM
I have been a G2 user for some years, and considering purchasing another body and lens. Since Contax is out of the camera business, who is servicing these cameras? I'm a professional and usually need fast turn-around, or at least not weeks.

cbettis
04-11-2006, 10:49 PM
TOCAD is the new official repair service, however, users report a high degree of unreliability. KEH has a repair service and experience with the Contax G camera. Their normal turnaround time is pretty quick.

firecracker
04-11-2006, 11:59 PM
I have been a G2 user for some years, and considering purchasing another body and lens. Since Contax is out of the camera business, who is servicing these cameras? I'm a professional and usually need fast turn-around, or at least not weeks.

For your future use, you might want to keep the following information:

Kyocera/Contax Japan has a repair service for its products purchased abroad. The person you need to contact is Mr. Tsutsui. You can speak and/or write him in English.

The photo# is 81-266-27-2122. The fax# is 81-266-27-3147.

There's no email address for him for this service.

This information is however not listed on Kyocera/Contax Japan's website:

http://www.kyocera.co.jp/prdct/optical/support/inquiry.html

I just called them and found out because I own a Contax camera I bought in the U.S. and wanted to know if I could use the service in Japan.

But I don't know where to buy new Contax cameras at this point.

firecracker
04-12-2006, 12:01 AM
The photo# is 81-266-27-2122.

The PHONE# is...Sorry, my mistake. :)

twopointeight
04-12-2006, 12:58 AM
firecraker thanks, I will make use of that information.