View Full Version : MSDS problem

07-11-2009, 07:46 AM
I'm sure this is somehow a problem with my computer, but I wanted to see if anyone else has this happen or if Ilford knows about this. When I click on an MSDS to download it, I can read it on my screen properly. When I print it, however, the text turns into random characters that don't make sense. I can get the Ilfosol 3 one, but not the multigrade developer or rapid fixer (I haven't tried others). PDFs from other places haven't caused problems. I'm clicking the American ones, if that matters.

09-11-2009, 06:19 PM
Possibly it's some kind of font problem.
I've done a quick search on the net, and someone suggested to turn off "Use device fonts". Print it as an image, download a new version of the PDF reader, or install another PDF reading program; that's what comes to my mind. Didn't find much about it.
I found this too:

Everytime I see, hear or experiment weird problems I like analog much more.

09-11-2009, 06:39 PM
Try restarting and if that does not work make sure you have the latest reader installed. That happened to me this week on some documents for your.

09-11-2009, 06:48 PM
The multigrade dev MSDS prints ok from my systems, in both North American and EU English. I tried it with a Mac and a Windows XP laptop, on the pc I only did NA English, I also only printed one page, FWIW.
If you click the "advanced" button in the bottom of the print dialog, you can choose to print as an image, which should help.

09-11-2009, 10:34 PM
Actually, I should have posted back that I discovered it only had issues when I used Safari. I used firefox (still on the Mac) and it printed fine. No clue why the web browser would make a difference with a pdf.

09-12-2009, 02:08 AM
It's more likely that it was the "plugin" for the browser caused the problem.

Sometimes the creators of the browsers release updates that the plugin creators don't have access to and so cannot test.

It could also be related to the actions of the browser when a PDF is detected. Ie does it launch the stand alone Acrobat Reader (as per Safari) of does it open in the browser window (as per Firefox).

If you're on a Mac, another option may be to use "Preview" as it will recognise PDF files too.