220 Film/Foil Wrapper
I recently got round to selling on ebay some 220 film that I had sitting in my freezer (inside a plastic bag) doing nothing. On one of the rolls, the foil wrapping had a slight tear where you open it. I admit I failed to mention this as, to my knowledge, this would in no way effect the performance of the film. Besides which there was no damage to the actual film.
Here's the listing, for what it's worth: http://www.ebay.co.uk/itm/2811008174...84.m1561.l2649
This film was part of a load of rolls that a photographer friend sold me, amongst which were a couple of rolls of 120 in no foil wrapping. Having used those rolls, I can safely say I never had a problem.
Also worth noting, I recently sold 6 other rolls of 220, two of which had no foil wrapping (which you could see in the picture).
Anyway, I'm now getting hassle off the buyer who says that because of the tear the film has been exposed to the elements and is thus unsafe to use. My question is, if he opens a dispute with ebay and tries to get his money back (which is where I can see it heading), will I have a leg to stand on? It's only £10 but still, I think he's being pedantic and I wanted to know from fellow photogs if I'm right or not with regards to the wrapping.
I'd refund the buyer - your reputation is worth more than ten pounds. If the buyer is stand-up, he would insist you only refund half.
Sure it's probably fine. But I would be devastated to find my stock of Panatomic-X weren't perfectly sealed and atmosphere was/could be getting in (moisture in the freezer specifically). So I understand the buyer's concern.
I'd say give him his money back. I wouldn't want it either. Too many potential condensation problems. Would YOU want it? Not worth having your rating blistered.
Force him to return the film first at his expense. If it comes back opened or other than as sent, you have a case for a partial refund. But you won't win with Ebay.
Why would the buyer have to seek only a half refund to be stand-up? Just asking...
Originally Posted by Bill Burk
I'm not willing to give him his money back outright without him asking. If he asks, I'll advise him to send the film back in the condition he found it in and only then will I refund the money.
What happens if he sends it back and one or both films are out of the wrapper?
Only one of the two rolls in the auction had broken seal.
Originally Posted by tnabbott
Can't do too much about refunding shipping cost either... was shipped for free...
I would advise you to refund the money.
Your listing says the film had been "stored correctly".
An opening in the foil is arguably not "stored correctly".
For ten pounds, it isn't worth the hassle or risk to your feedback score.
I just looked it up. Fifteen bucks. Just not worth it, either way. But that 15 dollars can sure tear your EBAY rating up for a long time. Some day you're liable to want to sell a nice Hasselblad or something, and the auction will end at 400 dollars instead of 850, just because people saw that 94% (or whatever) rating of yours and not bid. No way, Ray. I'd give him his money and shipping in a heartbeat, and learn a lesson about selling questionable stuff like that. I'm not harping on you, but torn-open film? What were you thinking?:)
The film wasn't torn open, the foil was. :)
Originally Posted by Tom1956
Oh and shipping came free.