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03-04-2005, 06:41 AM
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#1 (permalink)
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Join Date: Oct 2003 Location: Århus, Denmark
Posts: 2,097
| Silverprint
Hi
I am about to place an order at Silverprint, and would like some comments on them as a dealer. Are they good and reliable?
Morten
__________________
Morten Damkjær
I shoot b/w with my Holga, Lomo Cosmic Symbol or Olympus Trip 35.
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03-04-2005, 07:02 AM
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#2 (permalink)
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Join Date: Oct 2004 Location: London
Posts: 3,954
| Here in the UK, I get a lot of my mail-order stuff from Silverprint (except film for which there are cheaper alternatives).
The only downside I have ever had from them is that they can be slow to dispatch. If they have evey thing you want in stock, fine - it will go out within 24 hours but, if they do not have an item in stock, they will tend to sit on the order for a few days while they get supplies in. In the last 6 months or so, they have now started phoning me back to tell me if an item is out of stock, so they have improved somewhat in that respect lately. In the past, before they started doing this, an order could arrive the next day, or 8 days later....
Other than that, I've never had a problem.
Probably best to tell them to contact you if anything is out of stock when you place the order. Obviously, I can't speak about their deliveries to overseas destinations.
Cheers, Bob. | |
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03-04-2005, 07:08 AM
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#3 (permalink)
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Join Date: Feb 2004 Location: uk
Posts: 579
| I've bought a few bits from them. Everything arrive promptly and correctly.
The only problem is they don't have online ordering. You can email your order in (definatly a good idea if you're buying chemicals - ferrous, ferric, etc) but have to phone though your credit card number.
On one occasion I get someone who seemed to have poor grasp of English. He seemed very confused, that I wanted to confirm and pay for an order! I got a call back an hour later from someone much more alert and helpfull apologising that he'd written my card details down wrongly. Everythign arrived safe and sound though...
Ian | |
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03-04-2005, 07:23 AM
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#4 (permalink)
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Join Date: Apr 2003 Location: Northwest UK
Posts: 2,147
| I've used them a couple of times and they've been very professional. No complaints. | |
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03-04-2005, 07:47 AM
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#5 (permalink)
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Join Date: Aug 2004 Location: Turkey (West Midlands, UK)
Posts: 9,368
| Without a doubt they are the best UK supplier of darkroom materials. It does pay to shop around but Martin is usually OK price wise on most thing. | |
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03-04-2005, 07:50 AM
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#6 (permalink)
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Join Date: Oct 2003 Location: Århus, Denmark
Posts: 2,097
| I'll try them. Thanks for the comments!
__________________
Morten Damkjær
I shoot b/w with my Holga, Lomo Cosmic Symbol or Olympus Trip 35.
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03-04-2005, 08:37 AM
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#7 (permalink)
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Join Date: Dec 2003 Location: Middle England
Posts: 3,894
| I faxed an order to them on Monday and it was delivered Wednesday, very well packed. | |
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03-04-2005, 09:27 AM
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#8 (permalink)
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Join Date: Dec 2003 Location: Kent, England
Posts: 2,004
| all good experiences for me | |
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03-04-2005, 10:36 AM
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#9 (permalink)
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Join Date: Sep 2002 Location: West Sussex
Posts: 1,291
| I would order from them again.
__________________
Roy Groombridge.
Cogito, ergo sum.
(Descartes)
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03-04-2005, 11:04 AM
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#10 (permalink)
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Join Date: Jun 2003 Location: Nova Scotia
Posts: 833
| Quote: |
Originally Posted by modafoto Hi
I am about to place an order at Silverprint, and would like some comments on them as a dealer. Are they good and reliable?
Morten | I see most respondents to this query are in the UK.
I once tried to order some toner from them and got a curt one line reply-we don't ship chemicals
__________________
Mark Layne
Nova Scotia
and Barbados
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