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Thread: Silverprint UK

  1. #1

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    Silverprint

    Hi

    I am about to place an order at Silverprint, and would like some comments on them as a dealer. Are they good and reliable?

    Morten

  2. #2
    Bob F.'s Avatar
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    Here in the UK, I get a lot of my mail-order stuff from Silverprint (except film for which there are cheaper alternatives).

    The only downside I have ever had from them is that they can be slow to dispatch. If they have evey thing you want in stock, fine - it will go out within 24 hours but, if they do not have an item in stock, they will tend to sit on the order for a few days while they get supplies in. In the last 6 months or so, they have now started phoning me back to tell me if an item is out of stock, so they have improved somewhat in that respect lately. In the past, before they started doing this, an order could arrive the next day, or 8 days later....


    Other than that, I've never had a problem.

    Probably best to tell them to contact you if anything is out of stock when you place the order. Obviously, I can't speak about their deliveries to overseas destinations.


    Cheers, Bob.

  3. #3
    127
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    I've bought a few bits from them. Everything arrive promptly and correctly.

    The only problem is they don't have online ordering. You can email your order in (definatly a good idea if you're buying chemicals - ferrous, ferric, etc) but have to phone though your credit card number.

    On one occasion I get someone who seemed to have poor grasp of English. He seemed very confused, that I wanted to confirm and pay for an order! I got a call back an hour later from someone much more alert and helpfull apologising that he'd written my card details down wrongly. Everythign arrived safe and sound though...

    Ian

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    I've used them a couple of times and they've been very professional. No complaints.

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    Without a doubt they are the best UK supplier of darkroom materials. It does pay to shop around but Martin is usually OK price wise on most thing.

  6. #6

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    I'll try them. Thanks for the comments!

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    I faxed an order to them on Monday and it was delivered Wednesday, very well packed.
    Regards Dave.

    An English Eye


  8. #8
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    all good experiences for me

  9. #9
    roy
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    I would order from them again.
    Roy Groombridge.

    Cogito, ergo sum.
    (Descartes)

  10. #10

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    Quote Originally Posted by modafoto
    Hi

    I am about to place an order at Silverprint, and would like some comments on them as a dealer. Are they good and reliable?

    Morten
    I see most respondents to this query are in the UK.

    I once tried to order some toner from them and got a curt one line reply-we don't ship chemicals
    Mark Layne
    Nova Scotia
    and Barbados

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