Keh repair shop?

[Greg_E]

How is Keh for repairs? I have a Mamiya 645 500/f5.6 lens that needs a little work and I don't feel like trying it myself. I sent Mamiya USA an email, but never heard back from them so I'm thinking of sending it to Keh.

[r-brian]

I had KEH repair a Nikon F3 of mine. Good communication, fast turn around and a great job. Not only do they repair the problem, but they also do a basic CLA as part of the price. My F3 meter wasn't working properly. The replaced a part and also check the shutter, replaced the mirror foam and who knows what else. I definitely recommend their service.

[Dug]

Had them fix a Hasselblad lens: the 1/8th and 1/15th on the shutter were not working, so I sent a description of the problem and asked for repair and CLA. After a long delay they sent a letter stating they could not work on it until they had a go-ahead and they did not have my phone number or email address (they actually had both). I called and emailed them so they could get started. The lens was returned and the shutter had the same issue: the 1/8th and 1/15th were still not working. I sent it back and they called to tell me an additional part was needed and I would have to pay an additional $54 tacked onto the original repair and CLA bill. One month, two sets of insured shipping charges, and an additional $54 got the lens working.

Maybe bad luck on my part, but I thought I would get some kind of break on the extra shipping, extra time, and extra parts required for the repair.

The work ended up OK, but I would not put them at the top of my list. YMMV

[Greg_E]

Thanks. Anyone else?

[mongo141]

Thanks. Anyone else?

I have not had any service work done by KEH but have purchased a lot of equipment from them with few problems. I can however highly reccomend ESSEX for repair and service work. They did an excellent job on a Leica, it is as smooth as butter. Dave

[Wolfeye]

I think KEH is fine as far as mechanical things, but if it's electronic, they're often clueless. No slight meant - I don't think even highly-respected shops like Gary's can do much with complex electronic bodies. I have not used their repair but the one all-electronic body I bought from them was defective and it took a long time to get a refund.

[Greg_E]

Well so far Mamiya USA, Keh, and Essex don't seem to want to take my money. No replies from anyone. I'll try a different email account with Essex to see if something got stuck in a spam folder. Or is there some kind of trade show or some odd Photo repair place holiday that is messing things up???


Anyone else in the USA that will service Mamiya lenses?

[Drew B.]

you tried http://www.mamiya.com/customer-servi...ce-repair.html ?? Hmmm...

[MarvinKatt]

Hi, I sent Keh a couple of cameras, a Fuji GSW645 and a Bronica RF645 w/lens. The Fuji had a stuck advance lever, it came back and the lever was working but now the meter didn't work. The Bronica had a vertical misalingment of the focusing patch, it came back and it was vertically alinged but now it won't focus past twenty feet. I won't be using them again.

[Greg_E]

Yup tried that and used the contact link to try to get in touch with them by email to see if they still worked on this older line of stuff. With the new owners anything is possible. Basically I'm not going to just drop my lens in the mail and hope that they are still there and still work on that stuff.

Looking at Essex, they really only claim to service Leica stuff, so it wouldn't surprise me if they didn't get back to me because they can't/won't service Mamiya.

So again the question is asked, who else can I try?