Recently I wrote to the management team at Ilford saying how pleased and impressed I was that they had managed to succeed with the management buyout.
2 days later I received a personal response from Dr Philip Harris, the Chairman and Managing Director, thanking me for my letter.
This was the bulk of the letter. I'm sure he would not mind me publishing it here.
"It was with some trepidation that we embarked on the MBO [management buyout], and it was a tricky sale pitch explaining that we were forcasting in the region of a 20% decline in sales this year. Fortunately Ilford is a business that createsa great deal of goodwill with customers are we are fortunate to have some very loyal ones"
"We now have been trading profitably for seven and one half month, and are very looking forward to the future. We have been incredibly fortunate in the news that Agfa Photo has slipped into receivership, and that Kodak has ceased manufacture of Black and White paper products, it must only be a matter of time before they pull out of film as well"
I thought it was great that he had taken time out of what must be a very busy schedule to write personally.
Hope this is of interest,