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Thread: Thanks Fuji!!!

  1. #11
    Peter Williams's Avatar
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    I received a similar note with three rolls of color film from Fuji today. In an age where customer service is declining, this thank you goes a long way with me. Now where is my GX680.......
    If you can't answer a man's argument, all is not lost; you can still call him vile names.
    - Elbert Hubbard

  2. #12
    BruceN's Avatar
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    I got a nice letter from the Pres. of Fuji in Japan in response to the letter I sent, but that's all. It was nice of him to take the time to respond personally. I didn't send any emails or letters to Fuji America, now it looks like I should have.

    Bruce

    Copy of the letter.

  3. #13
    abeku's Avatar
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    Quote Originally Posted by BruceN
    I got a nice letter from the Pres. of Fuji in Japan in response to the letter I sent, but that's all. It was nice of him to take the time to respond personally. I didn't send any emails or letters to Fuji America, now it looks like I should have.

    Bruce

    Copy of the letter.
    Ditto! - but it's a helluva letter to have! BTW, I have a great time with the Acros I bought from megaperls!
    - You will develop when you become an analog photographer / Exposed Material / Monochromes

  4. #14
    Peter Williams's Avatar
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    I sent an email to Fuji, but the email didn't have any of my contact info. I would guess that they had my contact info because I bought a AA battery holder from them directly not too long ago and they sent the film to that address. This may not have anything directly to do with our response to their press release. This may be a random effort to reach out to its existing customer base. Either way - it's not too often that I get thanked for my business anywhere.
    If you can't answer a man's argument, all is not lost; you can still call him vile names.
    - Elbert Hubbard

  5. #15
    FrankB's Avatar
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    Er, blimey!

    That thread (unless I'm mistaken) was one of my hair-brained schemes. I must admit I didn't ever imagine anything like this coming out of it!

    Respect to Fuji.
    The destination is important, but so is the journey

  6. #16
    Whiteymorange's Avatar
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    I got three rolls of ACROS and the same note. it must be the email that we sent to them to thank them for being true to film. I can't think of any other place where they would have gotten my name as R.A.Morange.

    I can tell you, it goes a long way with me. It's nice to see a company that believes it should recognize its customer base.

    Thanks, Fuji!

  7. #17
    Shawn Mielke's Avatar
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    What you said, Whiteymorange. The power of the letter, and of collective effort, and a humanizing of business is what I'm struck by in all of this. Free film is cool too. (Free film is very cool, actually; can't think of a better, and cost effective, gift to give.)

  8. #18
    Uncle Bill's Avatar
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    Fuji is super smart in doing this bit of community relations. I am a happy Acros Neopan 100 user and I can't comment on the 1600 neopan as I have not had an opportunity to try it. I am happy that they care, and for those who recieved film from Fujifilm USA, you have waxed lyrical about a really nice film emulsion. I am wedded to Fuji's colour products both in c-41 and chromes. When is the last time Kodak did this, reach out to their committed customers?

    Bill
    "Life moves pretty fast, if you don't stop and look around once and a while, you might just miss it."
    Ferris Bueller

  9. #19

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    So what is the email address you used to thank them?

  10. #20
    Shawn Mielke's Avatar
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    http://www.fujifilmusa.com/JSP/fuji/...4&catid=464128

    By the way, yes, FrankB, it was your thread, way to go! Rifled through your thread contributions listing. Here it is:

    http://www.apug.org/forums/showthrea...5&page=1&pp=10

    That was almost five months ago now. Another year, wizzing past.
    What would Dziga Vertov do?

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