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  1. #1
    gr82bart's Avatar
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    Polaroid - Now this is a company to complain about!

    OK, I finished around 150 Polaroid transfers to give as gifts for my project staff. My complaint was that it it took 230 Polaroid prints to make them! At least 4 packs (669) had 'spot' defects in all 10 prints within the pack, 2 packs did not properly engage and I had to discard the entire pack without exposure, and there were several individual prints that did not properly engage (uausally it was a misalignment of the print to the chemical pod resulting in a print that off-center and a leak) or had spot defects (a spot defect looks like a 'burn' or blotch in the print).

    Very, very poor quality control.

    Regards, Art.
    Visit my website at www.ArtLiem.com
    or my online portfolios at APUG and ModelMayhem

  2. #2

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    I have heard of digital cibachromes. Maybe try digital polaroids??? Sorry...had too buddy! - Jim

  3. #3
    David A. Goldfarb's Avatar
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    Save the bad ones, send them an e-mail, and they're usually good about sending a voucher for replacement film, but what a pain.
    flickr--http://www.flickr.com/photos/davidagoldfarb/
    Photography (not as up to date as the flickr site)--http://www.davidagoldfarb.com/photo
    Academic (Slavic and Comparative Literature)--http://www.davidagoldfarb.com

  4. #4
    bill schwab's Avatar
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    Quote Originally Posted by David A. Goldfarb View Post
    Save the bad ones, send them an e-mail, and they're usually good about sending a voucher for replacement film
    Better yet... call them. They are very helpful and you will have your vouchers within a week. You will need the batch numbers as well so they can flag them. Unfortunately I have had to do this several times, but they always make it right.

    B

  5. #5
    mgphoto's Avatar
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    I agree, quality problems are a drag but as stated already, thier customer service is typicaly very good about resolving these issues.

    I just wake up every day and thank the photo gods that Polaroid is still around.

    Cheers,
    Mark
    -- If film is dead, then how come I can't buy a Leica for 20 bucks? --

    Mark Greenberg
    Editorial & Commercial Photographer
    www.markgreenbergphoto.com

  6. #6
    Photo Engineer's Avatar
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    I had several 669s pix rupture in the holder and mess it up big time. Polaroid made good giving me a replacement pack and then some.

    PE



 

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