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  1. #101
    roy
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    Sad as in my previous experience, albeit some considerable while ago, they did offer a useful service.
    Roy Groombridge.

    Cogito, ergo sum.
    (Descartes)

  2. #102
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    I have phoned Retro 3-4 times and left messages regarding ATP 1.1 and Ilford 5x7 film. No reply. H ave also rung ~6 times in the past 2 weeks (morning and afternoon) and have just got the answer phone. I have ordered from them once last year and they were fine, returned the call and sent out the film within a week. However, until they start returning calls/emails, I will not order.

  3. #103

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    As a follow-up to my experience: Despite saying that a refund had been given for the undelivered paper (and having established that email communication is fine), I have not yet received my refund.

    Sad.

  4. #104
    2F/2F's Avatar
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    Gee. This place sounds great.
    2F/2F

    "Truth and love are my law and worship. Form and conscience are my manifestation and guide. Nature and peace are my shelter and companions. Order is my attitude. Beauty and perfection are my attack."

    - Rob Tyner (1944 - 1991)

  5. #105
    Des
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    Has anyone tried to get on to the Retro website lately?

  6. #106
    alexmacphee's Avatar
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    Website was giving a "forbidden" message to me this morning.
    Alex

  7. #107
    Ade-oh's Avatar
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    Me too.

    I've never had a big problem with them: everything I've ordered has eventually shown up or they've refunded my money without any hassle. It'll be a shame if they have a problem: they're one of the few UK retailers stocking Minox films.



 

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