I specifically stated Japanese Corporations, but that boils down to people in some cases.
I lived in Japan for 18 months and at one time could read and write Japanese rather fluently, but now it is a lost art for me. I have many Japanese friends from Fuji and Konica and respect their energy and diligence. So, no criticism from me to the average person, but someone has to get the stories straight somewhere and get the information out there. Someone "engineered" both "problems" and this is something that now must be handled at some level.