Why is it that Fuji's discontinued products result in some angst among a few, with grumblings to accompany. But Kodak's behavior results in rabid wailing and gnashing of teeth accompanied with death wishes toward the Kodak management?
Why is it that Fuji's discontinued products result in some angst among a few, with grumblings to accompany. But Kodak's behavior results in rabid wailing and gnashing of teeth accompanied with death wishes toward the Kodak management?
Kodak loyalists have a greater tendency to join forums and really express themselves online?
I don't think that the discontinuation of Legacy Pro is the same as the discontinuation of Neopan 400. I think the former was just Fuji dumping short-dated film. Which probably doesn't bode well for sales of fresher film...
I don't think that the discontinuation of Legacy Pro is the same as the discontinuation of Neopan 400. I think the former was just Fuji dumping short-dated film. Which probably doesn't bode well for sales of fresher film...
I agree. I wasn't trying to imply that the Legacy Pro discontinuation had anything to do with the availability of the fuji film.
Why is it that Fuji's discontinued products result in some angst among a few, with grumblings to accompany. But Kodak's behavior results in rabid wailing and gnashing of teeth accompanied with death wishes toward the Kodak management?
Because Kodak was the 800-pound gorilla in the room.
If Hawker Beechcraft said they were getting out of the aircraft business there would be angst and grumblings by a few loyal users. But if Boeing said the same thing, the aircraft market would tank overnight. You wouldn't be able to count the number of death wishes...
Ken
"The richness of the experience that occurs when one is exposed tangibly to a subject, material, or process is unmatchable in the abstract... Thus, when 'touch it,' 'taste it,' smell it' become the watchwords, the results are most often extraordinary. Equally extraordinary are the lengths to which people will go to avoid [that] experience."
— Tom Peters and Robert H. Waterman Jr., In Search of Excellence, 1982
I personally stopped using all Fuji Film products after they discontinued Neopan 400 in 120. It wasn't so much that they stopped making the film that got me angry (though I certainly wasn't happy about that) but more the utterly horrible lack of communication on their end. Kodak at least takes the time to issue a press release and responds to my e-mails, even when it's news I don't want to hear. Ilford of course is incredible with their communication and doesn't leave us guessing.
I'd just rather give my money to a company that talks to the people who keep them in business.