I can't think of any other company that will even think about replacing delicate perishables of unknown provenance and sight unseen!
In my youth, Kodak did this all the time .
Because happy customers were far more valuable than a replacement roll of film or some free processing.
“Photography is a complex and fluid medium, and its many factors are not applied in simple sequence. Rather, the process may be likened to the art of the juggler in keeping many balls in the air at one time!”
Ansel Adams, from the introduction to The Negative - The New Ansel Adams Photography Series / Book 2