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  1. #1

    Join Date
    Oct 2004
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    Westport, MA.
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    120 Fortepan 400 from Freestyle; Emulsion Defects!

    I guess it's nothing new to some people but unfortunately I had purchased 35 rolls of the stuff back in mid-December. Just got around to developing two rolls, both rolls have random clear pits.. One roll has an odd grey-purple splattering of density, looks like someone poured juice on the negative.
    I've sent an email to Freestyle but since it's been much longer than 30 days i'm probably stuck with it. I buy my film once to twice a year and now i'm screwed. Any experiences returning stuff like this? The batch number is 5831.

    PS- I loved Fortepan in the past.

  2. #2

    Join Date
    Oct 2004
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    Within 10 minutes of emailing customer service, I had a reply stating that I could send the unused unopened film back in order to exchange for new film.
    I'm happy! I like Freestyle. I'm probably going to go with some Neopan, or maybe even more Arista.edu/foma.

    Good customer service from Freestyle!

  3. #3

    Join Date
    Jan 2005
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    south central Missouri
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    That's great customer service!!

    Mike

  4. #4
    Rolleijoe's Avatar
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    Dec 2004
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    I live at home.
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    Freestyle always gives great customer service! I'd switch for the new Arista/Foma. Forte was always a crap shoot for myself and others I've heard from. While Foma is absolutely brilliant.
    If the lens doesn't read "ZEISS", then it just isn't.

  5. #5
    Jersey Vic's Avatar
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    Aug 2004
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    Columbia County NY
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    This has been my experience as well . The Fortepan.edu -by now-is pretty old but even 2 years back was giving me similar problems. The Foma.edu is alot more reliable (I did have some rolls with problems about a year ago ) but very delicate. Freestyle is a great operation and will always make good on materials they sell.

    Be Well

    Victor
    Holga: if it was any more analog, you'd need a chisel.

  6. #6

    Join Date
    Dec 2004
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    San Francisco
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    I had a bad batch of APX 25 from Freestyle last year and it was replaced immediately. In fact I got the replacement before they even got the film back from me. Great customer service.

  7. #7
    Jersey Vic's Avatar
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    Aug 2004
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    Both the 35mm and the 120 Fortepan 400 I recently bought from Freestyle is sh*t. I just developed some 35mm and the same 'line of light' that I had running end to end in some of my 120 just ruined a roll of 35mm that is pretty special to me. Don't buy it-too much of a crapshoot.
    Holga: if it was any more analog, you'd need a chisel.

  8. #8
    wildbill's Avatar
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    Nov 2004
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    Grand Rapids
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    I had a batch of efke 25 in 8x10 w/o notches. It took quite a bit of bickering on my part to get a replacement. I do quite a bit of shopping there as its in my neighborhood. I wasn't happy.
    www.vinnywalsh.com

    I know what I want but I just don't know how to go about gettin' it.-Hendrix

  9. #9

    Join Date
    Aug 2007
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    The Holga/LOMO folks may want some of that defective Forte film, as it may give them some images they find very interesting. Just a thought. And, Yes, Freestyle sure sounds like an A-1 operation with excellent customer support & service.

    paulie

  10. #10
    Anscojohn's Avatar
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    Re: Freestyle. I have dealt with them since the 1960s. Freestyle is first rate. Like Phillip I usually order once or twice a year; and prefer to buy film and paper ahead of time so it makes its cross-country trip in the cooler months of the year.
    John, Mount Vernon, Virginia USA

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