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  1. #11
    copake_ham's Avatar
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    Quote Originally Posted by PKM-25 View Post
    Well folks, they do care about feedback, so you need to write in attention Grant Steinle, Dwayne Steinle's son, the current manager / owner and tell him what you found:

    http://dwaynesphoto.com/newsite2006/...r-service.html

    I had lunch with him as I passed through Parsons, KS last month and he was an upstanding guy, wrote in a notebook when I spoke of quality control and the future of the last days of Kodachrome.

    Once it is gone, it is history. Now whether you want to be a part of that history or not is up to you, but there is a time limit as to how long we can get this film souped. I don't think Dwayne's plans on shutting down as soon as Kodachrome is gone so customer service / quality control is important to them.

    I am going to forward the thread to his personal attention....
    Since you say you have the man's ear (so to speak) let me be bluntly honest with you.

    I used to be a "Paul Simonesque" Kodachrome freak. But I've long ago given up that "dope" and can live with out K64.

    What really concerns me is that Dwayne's is now the "forward on" processor for Fujichrome 35mm mailers - of which I have bunch remaining. If their QC is going down the toilet then I am screwed on pre-purchased processing!

    Please ask Mr. Steinle (Dad and/or Son) this question: Their Fujichrome pre-paid mailer processing contract started a year ago (July 2006). Is this additional workload what's causing the breakdown in Kodachrome QC?

    And as a follow-up:

    What is the termination date of their contract to process Fujichrome mailers?

    It would be really helpful if we had a hell of a lot more transparency about the remaining availability of "mainstream" film processing!

  2. #12
    dmr
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    Quote Originally Posted by PKM-25 View Post
    I had lunch with him as I passed through Parsons, KS last month and he was an upstanding guy, wrote in a notebook when I spoke of quality control and the future of the last days of Kodachrome.
    That is good to hear. The first few messages in this thread kind of gave me a sinking feeling. I haven't had any trouble yet, but I haven't sent of any Kodachrome for a couple months now. I do have 3 rolls left, so I will be sending them more in the near future.

  3. #13
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    Quote Originally Posted by dmr View Post
    The first few messages in this thread kind of gave me a sinking feeling. I haven't had any trouble yet
    For what it's worth: I'll add another positive experience, just as a counterbalance.

    Received mounted slides last month from Dwayne's (via the Kodak Lausanne route); all perfect. Shooting the next roll right now, so more news in a few weeks. Accidents can and will happen, but in general: I have full trust in Dwayne's.

    shuttr.net
    -- A sinister little midget with a bucket and a mop / Where the blood goes down the drain --

  4. #14

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    I don't use Kodachrome any more (haven't for at least 20 years) and never used Fujichrome or Dwaynes, so I have no vested interest. But I am getting the impression that this thread ought to be moved to the "APUG KILLS FILM" forum.

    p.s. I understand the last Dodo bird really died when the zookeeper hit him/her with a stick trying to get him/her to fly.

  5. #15

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    I've sent them 4-5 rolls recently (I don't shoot much color) and everything came back clean.

  6. #16
    Sirius Glass's Avatar
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    My film has alway come back clean - B&W and color.

    Steve
    Warning!! Handling a Hasselblad can be harmful to your financial well being!

    Nothing beats a great piece of glass!

    I leave the digital work for the urologists and proctologists.

  7. #17

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    No problems with my K200 and K64 stuff. Dust on cardboard mounts, always has been some. Ask for plastic mounts next time. These guys are good, they pay attention to details. Ask them for some special handling, they can do it. If you haven't used K for many years try some again. Be careful, it takes careful metering to get good K slides and many complaints are due to poor metering technique. Regards.
    Kodachrome Rules:)

  8. #18

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    Quote Originally Posted by BrianShaw View Post
    But I am getting the impression that this thread ought to be moved to the "APUG KILLS FILM" forum.
    Sorry, but I (OP) and indeed those who say all is well for them can only tell it like it is. I would be delighted to hear that the thread had been brought to the attention of Dwayne's and the appropriate corrective action taken, but I'm not going to throw money and effort at something that's not up to par for purely sentimental reasons.

    Steve

  9. #19

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    i haven't used any kodachrome in a long time,
    but i just got some 120 flm processed+printed via
    dwaynes via sam's club (fuji labs)
    and they did a great job. no issues ..
    they have processed a lot of my film over the last few years,
    and i have never had a problem ...

    sorry to hear of the troubles you have had

    -john
    silver magnets, trickle tanks sold
    artwork often times sold for charity
    PM me for details

  10. #20

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    Quote Originally Posted by Steve Roberts View Post
    Sorry, but I (OP) and indeed those who say all is well for them can only tell it like it is. I would be delighted to hear that the thread had been brought to the attention of Dwayne's and the appropriate corrective action taken, but I'm not going to throw money and effort at something that's not up to par for purely sentimental reasons.

    Steve
    No apologies needed, Steve. But if you want to bring a QC issue to Dwayne's attention, a letter or phone call might be a more direct method.

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