Boy, this all sounds like a nightmare. The beauty of a film processing monopoly? Apparently at least from
'Dwayne's P.O.V.' I guess.
My $.02 for what it's worth. Call/contact Chrome in Washington DC. www.chromeimaging.com or 202.333.3270
Other than The New Lab in SF, A&I or The Icon in LA, or BWC I would NOT trust my film with anyone else. All of
these mentioned labs are great, and I've run my assignment film with all of them. However since Chrome is my
'local' they get the bulk of my film. They do C-41, E-6 & B+W, and they can turn all but the B&W around in one day. B&W takes two.
In with FedEx, out with FedEx same day. I've NEVER had a problem and I'm running 100 rolls of 220, and 200/300 sheets
4x5 per month plus the occassional 8x10 job.
Customer service is outstanding and they DO care. I've never used Dwayne's, and after reading the thread
don't intend to. Chrome runs film for just about EVERY U.S. Govt. agency, the area pros, and pretty much
Talk with Kris McCarthy or Kyle Steichen.