Once, for the funeral of a family member, I needed a couple of 35mm slides scanned and printed 16X20 and a couple of prints scanned, cleaned up and printed 8X10. I took them over to their lab in San Clemente. Their normal turnaround time would have been after the funeral. I asked them if they could work it in. They said they'd see what they could do. They called me at home three hours later and said they were ready-no extra charge.