you learned first hand what the publisher can be like.
good luck getting your subscription fulfilled ...
i cancelled mine years ago ... if you actually want
to get your issues mailed to you and /or continue with your subscription
rather than wrestle him in the mud it might be worth calling the office and speaking
with the nice person who answers the phone ... while the publisher can be a bit rough, the person who answers the phone is the opposite.
i was tired of the way he acted, so i cancelled my subscription ..
That's exactly what "Bri" did, but without being rude, condescending, and threatening. One can often catch more flies with honey than with vinegar!
Originally Posted by Christopher Walrath
What and miss all the fun???
Originally Posted by BrianShaw
Warning!! Handling a Hasselblad can be harmful to your financial well being!
Nothing beats a great piece of glass!
I leave the digital work for the urologists and proctologists.
I never had any problem receiving my subscription, which I had for a decade or more.
I finally let my subscription lapse because I was bored to death with the magazine.
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That ties into the issue of filling subscriptions. If fewer people are looking at the magazine because they are frustrated with getting the magazine delivered and customer relation problems, then there are fewer people considering submitting their work for publication in it. So the magazine gets filled up with less interesting work, more how-to articles instead of portfolios, and more outdated ads.
I have to side with Peter. I have had my subscription for many years. Of all that time, only two issues did not arrive. In both cases, I received replacements right away. The last time was handled by Steve himself, an hour after closing, 10 minute conversation, never a question why. I'm going to renew.
I would to add that the last few issues of VC have been of very high quality...not that many alternatives out there
website down for maintenance!
To Brian and those who like Steve and favour a kidd-glove approach rock on and resubscribe. I'm finished. Thanks everyone and I mean everyone for their views (excuse the pun).
Speeds, Crowns, Graphic View II, Bessa-E, Erkona II, Rolleiflex 2.8E, various Nikon SLR's, and a Canon Espio (looks like a digital cam).
I feel sorry for Ms Miles, she has to do a lot of unnecessary work because their system is so poor.
As a Subscriber to the online International PDF issue I constantly had to contact Andrea, who I must say is extremely helpful, however every month I had to email for a new password to the websites subscriber content. There was no mailing to say my subscription had lapsed so after 2 years I stopped it.
The Online PDF version was excellent but the interface/packaging was awful and each section had to be downloaded separately.
The owner can be found on the Forums it just depends on what Name he's (Aliases) using at the time. It's a great shame he doesn't get his act together as it's a good magazine.