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 Originally Posted by Sirius Glass  Ben,
The salesperson spend an hour with a customer who then drives across town to save $5.
Steve With current fuel prices that drive across town might cost $5...
Tom.
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Originally Posted by Tom Kershaw With current fuel prices that drive across town might cost $5...
Tom. It is often a longer drive, but people are so hell bent on saving money they will go to any cost to save a few dollars!
Steve
Warning!! Handling a Hasselblad can be harmful to your financial well being! Nothing beats a great piece of glass! I leave the digital work for the urologists and proctologists.
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I went into Jessops last week in Harrow , it was regarding my old Olympus OM10 as it had not been used for years . I took it in to see why i could not load the film and wind it on , the 1st shop assistant crapped himself as it was a film camera, the second and older fella took it looked at it for 30 seconds tried to wind it on , couldnt said it was broke and needed fixing an old lady in the shop seemed more intrested ,
The short story is that i also wanted them to have a look at some older cameras decided against it,
I came home went on the Olympus site found the manual for the OM10 and worked through it i then realized that the only problem with the camera was that the two small batteries were dead, I changed the batterie sand hey presto i was out the next day shooting with my old OM10
I decided that would be the last time i will go into a jessops , Fortunatley i found a nice little camera shop near my office in woodford essex , took in all my old cameras and between us we loaded all the old films into the cameras had a laugh and now he will be getting alot of my business
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Just got a call from a friend who bought some rolls of Neopan 1600 for 40p per roll at Jessops in Leamington Spa. End of the line they told him, they won't be getting in any more, Fuji have stopped making it!
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Originally Posted by Tom Kershaw With current fuel prices that drive across town might cost $5... It's not so bad in the U.S. Their fuel is cheap compared to ours!
Steve.
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[QUOTE=Sirius Glass;811869 The salesperson spend an hour with a customer who then drives across town to save $5.
Steve[/QUOTE]
In the 70's/80's I used to use a superb photo store in Halesowen, West Midlands, UK. Brian who ran the store with his wife had worked at a high level for one of the major camera importers, and he really knew exactly what he was talking about. I remember him telling me how he spent nearly 2 hours taking a potential customer through a comprehensive camera system, the customer left to think, a week or two later he popped in to thank Brian for his advice - he'd bought cheaper elsewhere. He then had problems wanting advice and went back, Brian told him where to go.
Ian
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Originally Posted by Ian Grant In the 70's/80's I used to use a superb photo store in Halesowen, West Midlands, UK.
Ian Shutterbugs?
Martin
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Originally Posted by Ian Grant In the 70's/80's I used to use a superb photo store in Halesowen, West Midlands, UK. Brian who ran the store with his wife had worked at a high level for one of the major camera importers, and he really knew exactly what he was talking about. I remember him telling me how he spent nearly 2 hours taking a potential customer through a comprehensive camera system, the customer left to think, a week or two later he popped in to thank Brian for his advice - he'd bought cheaper elsewhere. He then had problems wanting advice and went back, Brian told him where to go.
Ian There's still one in Halesowen - don't know if it is the same one or related - They also do repairs - the chap seems very clued up, but rather slow.
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Brian retired and the shop was taken over by an Indian who had a TV sop next door, he ran a computer shop MulyiVision which became quite a good large mail order company before running ito financial problems. The old shop was empty last time I past (April), doing a Google search shows the listed Shutterbugs is in the same block of shops.
It must be quite a new store, I didn't notice it, it would make sense to use the same name. Forrester, moved from Hockley to Halesowen & he's a camera repairer, perhaps it's him.
Ian
Last edited by Ian Grant; 07-04-2009 at 12:14 PM.
Reason: add
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I worked in a Jessops store for about 10 months, around 2 years ago, first experience of working in retail. I asked about the job as I was due to start a HND in Photography later that year, I thought it might have been a good place to learn some stuff. I did learn quite a bit, but most of it came from the customers. I asked some of them more questions than they asked me!
Anyway, there are quite a few negative comments about the attitude of the staff, I feel very much obliged to add my thoughts...
While there is absolutely no excuse for being rude to customers, I can totally understand the disinterested attitude, there is extremely low levels of staff training, practically none at all. The training usually comes in the form of a DVD, it has little to do with the product and everything to do with how to sell it, I still have nightmares of one I was forcibly made to watch about DSLR's, the guy presenting it was wearing reindeer antlers (christmas) and a jumper with a fat snowman on it, he managed to make the letters D S L R somehow sound like a word! There was a quick bit about selling the camera, then a really big bit about selling extras, cases, memory cards, card readers, Photo+ warranty (lots of importance based on that!) filters, etc...
Training for the lab (C41 Film & Digital file processing) comes from whoever you might be working with, so that could be someone aged 17 with one weeks experience, or from someone older and more experienced...
And, then there is the issue of pay, it's without doubt the worst paid job I've ever had, I think it was 5p less than minimum wage, the younger get paid even less... I think some of the guys there were on under £4-00 per hour, and, the wages were always wrong, every month our manager would literally spend hours on the phone trying to sort out why people were paid less than they should have been, or not paid at all...
The store I worked in (Newry) has a pretty good range of film and darkroom related stock, and staff that know about it too. Of course, some of the staff don't know anything about it, but they also struggle to explain the functions of a DSLR, because they haven't been trained.
I completely avoided anyone wanting to buy a Video Camera or printer, because I knew absolutely nothing about them. There were others I worked with that didn't want to go DSLR, let alone a 35mm, or a discussion on film.
Sorry for going on, it might be a bit of a pointless reply, but I always feel a little defensive for the staff...
Sinead
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