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  1. #381
    Joe Grodis's Avatar
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    I've been a KEH customer for years and have always been 100% satisfied. My only issue with KEH is occasional slow shipping and the price of Bronica gear seems to be going up :-( But they are still cheaper than most with a strict grading system the benefits the buyer all the time.
    ------------------------------------
    -Joe
    RB67, ETR, ETRS, F4, F5, FM3a, A1, AE1,
    Bronica-S, Mamiya-7, Yashica TLR, & many many Range finders
    ------------------------------------

  2. #382

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    I've bought a number of things from KEH recently. Couldn't be happier with the items. The best buy was a "BGN" Nikon N90s. Originally priced at $39.00, marked down to $29.00. I ordered it online. Wasn't expecting much, but knew that they usually rated their products very conservatively. I got the camera packed very well. When I unpacked it I was shocked. It looked like brand new. On very careful inspection, I found a couple of smudges on the rubberized coating on the back, and a couple very tiny nicks on the prism. It was very clean. If I were to venture a guess, I would say it was a display model in a good camera shop, not a big box store.

    Today I took it out and ran a roll of film through it, just to test it out. Seems to work perfectly. No issue at all.

    Very Happy. I just have to keep myself off of their website!!!! Even at their prices, one could easily go overboard.

  3. #383

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    Does anyone know if KEH shutter tests their cameras before selling them? When I emailed customer service, i couldn't get a straight answer out of them.

  4. #384
    BradS's Avatar
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    With regard to 35mm SLRs, I have been told by their customer service people that they grade entirely on cosmetics. That the volume they deal in does not generally allow them to do much if any mechanical / functional testing of 35mm SLR bodies at all. This has been the source of my frustration with them. They advertise a body in EX condition. When I get it, yeah, it looks great but something is not working and I get really unhappy.

    It should be noted that different people grade different things so, for example, large format lenses generally get graded by a different people than those who grade 35mm gear. So, standards and testing levels may differ for the various classes of gear.
    Last edited by BradS; 08-21-2011 at 01:11 PM. Click to view previous post history. Reason: spelling.

  5. #385
    MattKing's Avatar
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    Has anyone ever enquired what KEH's position would be if you asked them about buying an item and having it CLA'd before they send it to you?
    Matt

    “Photography is a complex and fluid medium, and its many factors are not applied in simple sequence. Rather, the process may be likened to the art of the juggler in keeping many balls in the air at one time!”

    Ansel Adams, from the introduction to The Negative - The New Ansel Adams Photography Series / Book 2

  6. #386
    michaelbsc's Avatar
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    Quote Originally Posted by MattKing View Post
    Has anyone ever enquired what KEH's position would be if you asked them about buying an item and having it CLA'd before they send it to you?
    No, but I have asked them about what grade I can expect to simply "work" out of the box, and their answer was that anything graded BGN (bargain) would be refunded or exchanged if it failed to work. UG (ugly) wasn't guaranteed to work, but they'll negotiate unless it is stated "AS IS" in the listing.

    They do want happy customers.
    Michael Batchelor
    Industrial Informatics, Inc.
    www.industrialinformatics.com

    The camera catches light. The photographer catches life.

  7. #387

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    I've been dealing with KEH for about 10 years, both buying and selling.

    It's been mostly good experiences, but I did have a nightmare once where they charged my credit card but the equipment didn't arrive. When I called to question them they said they had inadvertently sold the equipment to another buyer. They shipped a replacement for me and it was the wrong item. I returned it and finally got the correct item, but it took about two months to clear almost everything up, as I never did get a credit for the two extra shipping charges (The shipment they didn't send and the return). I was too happy to finally have the lens to worry about it.

    Despite all that, I continued doing business with them and haven't had a problem since.

  8. #388
    whlogan's Avatar
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    They are simply the best for used equipment, bar none
    Logan

  9. #389
    lxdude's Avatar
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    Quote Originally Posted by Sirius Glass View Post
    I do not believe that KEH formally shutter tests their cameras before selling them. They look at the cosmetics and may fire the shutter at one or more speeds.
    They don't formally test them. I've seen them determine if the equipment is functional by observing the shutter at a few different speeds and work the diaphragm on lenses, stuff like that.
    I do use a digital device in my photographic pursuits when necessary.
    When someone rags on me for using film, I use a middle digit, upraised.

  10. #390

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    KEH? A customer of some 10 year's standing, I do not buy used equipment anywhere else. My list of purchases to date: 2- 500c/m bodies, 500el/x body, 50mm CFT*, 100mm CFT*, 120mmCFT* Makro, 180mm CFT*, 4-A12 backs, assorted B60 filters, 1-F2A body, 1-F2AS body, 18mm f/3.5 AIS lens, 28mm f/2 AIS lens 135mm f/2 AIS lens, 300mm f/2.8 AIS lens, 400mm f3.5 AIS lens as well as a huge assortment of filters, cables, straps, and misc. stuff including trippds, flashes and several Halliburton cases. My only "complaint": after 4 years of heavy use, the first of two Blad bodies I purchased required a $300.00 CLA (boo, hoo, hoo - guess I will be dumpster-diving for my next meal!) Oh, and one other concern: Canadian duties on some of the stuff gets a little stupid, however...



 

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