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  1. #381

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    I got GAS right now.
    I brake for fixer!

  2. #382
    Barry06GT's Avatar
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    Quote Originally Posted by WolfTales View Post
    I got GAS right now.
    .
    .
    Then QUICK call KEH, they have the cure!
    .
    .

  3. #383

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    Quote Originally Posted by Terence View Post
    Being a concrete and steel engineer and not a computer guy, I would think you'd create a mirrored test site to work out the bugs before "going live".
    You would be correct. Whoever was/is in charge of KEH's system roll-out (who probably isn't a KEH employee) has screwed it massively. The second sign of that is that the broken system is still public. There should have been a roll-back plan, which I can only assume was not the case.

    I don't have any money to throw at them right now, so this isn't giving me problems. Hopefully they have things better in a month or two, when I might have a 6x7 budget.

    Following these threads, reading as a software developer for a web based product, I just want to slap someone very hard.

  4. #384
    MattKing's Avatar
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    Quote Originally Posted by Barry06GT View Post
    .
    .
    Then QUICK call KEH, they have the cure!
    .
    .
    It's not a cure - more like a maintenance treatment!

    Matt

  5. #385

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    Quote Originally Posted by MattKing View Post
    It's not a cure - more like a maintenance treatment!
    Hmmm .. it's apparently a chronic condition, since the maintenance is neither preventive nor corrective.

  6. #386
    Toffle's Avatar
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    Quote Originally Posted by Barry06GT View Post
    .
    .
    Then QUICK call KEH, they have the cure!
    .
    .
    I just recieved my latest "fix"... ahhhhh....
    (Gossen Luna Pro SBC - EX)
    Just what the doctor ordered
    Tom, on Point Pelee, Canada

    Ansel Adams had the Zone System... I'm working on the points system. First I points it here, and then I points it there...

    http://tom-overton-images.weebly.com


  7. #387
    wclavey's Avatar
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    Quote Originally Posted by David Callard View Post
    Well, I'm sad to report that as of 12/15/09 nothing has changed at the KEH site. I still can't buy anything because the checkout won't work, I can't even login to my account and there is still no-one to ask for help. I did eventually come across an email address buried deep in the "Sell your gear" pages but have not received any response. I guess it's back to ebay for me.
    I recently purchased something from them - - it was one of the rare instances with them when there was a problem on arrival (they took it back, credited the price & the shipping both ways, etc - - very good to work with...). But while I was talking to one of their staff, she told me that using the online system is OK for checking normal product availability but that the customer service folks generally recommend calling up to verify final availability and to place the actual order. In the end, there are fewer problems doing that. So that's what I have done for my subsequent orders. If it reduces the likelihood of problems, I'll take that extra step.

  8. #388
    Sirius Glass's Avatar
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    This thread should be merged with the "KEH" thread.

    Steve
    Warning!! Handling a Hasselblad can be harmful to your financial well being!

    Nothing beats a great piece of glass!

    I leave the digital work for the urologists and proctologists.

  9. #389
    Toffle's Avatar
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    Quote Originally Posted by Sirius Glass View Post
    This thread should be merged with the "KEH" thread.

    Steve
    Why?
    It still won't match the "Kodachrome Retired" thread.
    Tom, on Point Pelee, Canada

    Ansel Adams had the Zone System... I'm working on the points system. First I points it here, and then I points it there...

    http://tom-overton-images.weebly.com


  10. #390

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    KEH has to be the most overworked subject here.



 

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