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We will see about my refund!
Just got off the phone (after 1 hour on hold) with customer "service" at LIMP and was told that my request for refund of $370 (in the form of a check) would be forthcoming in 10 days. I had cancelled the order (backordered 3 months at the time)and requested my credit card be refunded 9 months ago. Only just now noticed that there was no credit card credit from my old Rochester friends. I have loved their Westminster board and will be sad if I have to find a replacement but this is a bad way to do business and a sad time for an historically important resource. I will let you know in 10 days.
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Did you file a complaint in writing with your credit card company?
- Leigh
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one institution at a time
I will give LIMP the 10 days they claim will make it all better. After that, it's personal!
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