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  1. #21

    Join Date
    Sep 2007
    Location
    Oakland, CA
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    5

    We will see about my refund!

    Just got off the phone (after 1 hour on hold) with customer "service" at LIMP and was told that my request for refund of $370 (in the form of a check) would be forthcoming in 10 days. I had cancelled the order (backordered 3 months at the time)and requested my credit card be refunded 9 months ago. Only just now noticed that there was no credit card credit from my old Rochester friends. I have loved their Westminster board and will be sad if I have to find a replacement but this is a bad way to do business and a sad time for an historically important resource. I will let you know in 10 days.

  2. #22
    Leigh B's Avatar
    Join Date
    Jan 2011
    Location
    Maryland, USA
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    1,035
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    Did you file a complaint in writing with your credit card company?

    - Leigh

  3. #23

    Join Date
    Sep 2007
    Location
    Oakland, CA
    Shooter
    Medium Format
    Posts
    5

    one institution at a time

    I will give LIMP the 10 days they claim will make it all better. After that, it's personal!

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