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  1. #1

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    "Just looking thanks ...."

    Prompted by an excellent answer that chuck94022 gave in the "How you sell work" thread, I'd like to turn the original question around and ask the following question:

    If you are entering a gallery to browse (with no intention of buying), how would you like to be approached by the artist or gallery owner? What style of approach from the staff puts you most at ease?

    I ask because I would like the people who enter my gallery to feel at ease, neither feeling "pushed" into purchasing nor ignored from the outset. I realise most people walking through the door are simply looking to see what's in there - I want them to come back when they are ready to buy.

    Cheers,
    Graeme Hird
    www.scenebyhird.com

    Failure is NOT an option! It comes bundled with your software ....

  2. #2

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    I am the kind of customer who likes to be on my own in a store or shop. Therefore I like when the shop assistant or like approaches me this way:

    SA: "Can I help you with anything?"
    Me: "No, I am just looking"
    SA: "Let me know if I can help you"

    Then I can be on my own and have the possibility to ask if I want to know more. I am not into being guided around.

  3. #3
    David A. Goldfarb's Avatar
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    I'm with the Dr. of Rodinal. Salespeople who hover or seem desperate are a turn-off.
    flickr--http://www.flickr.com/photos/davidagoldfarb/
    Photography (not as up to date as the flickr site)--http://www.davidagoldfarb.com/photo
    Academic (Slavic and Comparative Literature)--http://www.davidagoldfarb.com

  4. #4
    Bob Carnie's Avatar
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    I agree with the above two gents.

  5. #5
    colrehogan's Avatar
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    I agree too.
    Diane

    Halak 41

  6. #6
    arigram's Avatar
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    It depends on how sexy is the sales person.
    If they are attractive enough I want to be taken around by hand.
    aristotelis grammatikakis
    www.arigram.gr
    Real photographs, created in camera, 100% organic,
    no digital additives and shit




  7. #7
    Leon's Avatar
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    i like gallery attendants to say hello then wait to see if I initiate any further discourse. that's fine for me.

  8. #8
    jd callow's Avatar
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    Leon's answer is how I see it.

    There have been times when the art is either really interesting or hard to penetrate and at those times a well versed sales person can be great.

    IMHO
    Window shopping art is different from most other forms of retail. If I window shop a camera store I don't mind a sales person hanging out to answer questions or even to push me toward playing with a product. Art requires some space so you can take it in.

    *

  9. #9

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    A friendly greeting when I walk and then leave me alone.

    I hate when a person leaps into talking about the work. What is worse is a gallery owner (who is not the artist) giving the resume of the artist and hoovering. I don't care if the image was made by a National Geographic photographer or someone's great aunt Polly. Not when I am first looking. Now, If I ask about the artist then it means I want to hear about great aunt Poly's adventures in with Dr. Livingston.
    Technological society has succeeded in multiplying the opportunities for pleasure, but it has great difficulty in generating joy. Pope Paul VI

    So, I think the "greats" were true to their visions, once their visions no longer sucked. Ralph Barker 12/2004

  10. #10
    FrankB's Avatar
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    I agree with Leon (erm, and Arigram if I'm honest! )

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