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  1. #191

    Join Date
    Dec 2011
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    I work for a company that has some overlap with Light Impressions. Although we dont mind the extra customers, it is sad to get them this way. Light Impressions use to be a great company and I am shocked to see what has become of them. It is shocking to me what companies can get away with. If I so much as take a pack of cigarettes from the store I will be in jail for a while. Since I work for a competitor I am not going to participate in this myself, but I can tell you what you can do since I am sick of hearing about what this company is doing to people. If the company I work for starts abusing its customers you can use the same techniques against my company.

    This thread is a very good way to get the word out. It is already on page 1 of Google for searches on "Light Impressions". Here is how you can get more stuff on page one of google about them, and increase the odds of this thread going to #2.

    Do a blog post about light impressions and make sure you use the term "light impressions" at least 3 times in the text and use it in the title and other tags if you know hot to set them. Then link to this thread and the one on photo.net about them. Then post here in this thread with a link back to your blog. Google will then see your blog while also seeing more activity in this thread. Activity and links from other places are what google loves. Also, do posts in other forums linking to your blog and linking to this thread and cross linking with other threads. The more links you have to your blogs the more weight google gives the link from your blog to this thread. Eventually the first couple pages of google will be filled with blogs and forum posts letting people know what is going on. If you have a google+ account post about Light Impressions there and link to here and the photo.net thread. You can also do Facebook posts but Google cant see friend pages, only fan pages.

    If you google "light impressions problems" you can find lots of other threads and blogs about them that you can link to from here, blogs and other forum posts.

    Good luck and lets hope that Light Impressions can wake up.

  2. #192

    Join Date
    Jan 2012
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    4x5 Format
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    2
    For a couple of decades I was a regular Light Impressions customer but then had to take a few years off. Then I returned to order from my failthful old supplier and something has changed. As I can read in this long forum, many others have similar problems. It looks like the company is in meltdown. Sad.

    I ordered items Dec 19 and got the receipt by Email. No items as of January 7. I have called their 800 number and sent them Email on numerous occasions, with all failing to make contact or get a response. I'm about to run the charge back through the credit card. Is it possible they're out of business and the website is on autopilot?

    Would any of you recommend another supplier of archival boxes, portfolio cases, and the like?

  3. #193
    lxdude's Avatar
    Join Date
    Apr 2009
    Location
    Redlands, So. Calif.
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    6,857
    Reverse the charge now.
    Read back through this thread to find some recommendations for good suppliers.
    They seem to be in business- it's just that the current owners are crooks.
    I do use a digital device in my photographic pursuits when necessary.
    When someone rags on me for using film, I use a middle digit, upraised.

  4. #194
    Leigh B's Avatar
    Join Date
    Jan 2011
    Location
    Maryland, USA
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    Quote Originally Posted by mn57 View Post
    I ordered items Dec 19 and got the receipt by Email. No items as of January 7. I have called their 800 number and sent them Email on numerous occasions, with all failing to make contact or get a response. I'm about to run the charge back through the credit card.
    You need to contest the charge immediately and have the credit card company give you your money back.

    There's very narrow window during which you can do this. After that the charge is final, regardless of whether the merchant performed or not.

    This thread is full of complaints from people who lost money to these crooks when it's their own darned fault for not contacting the credit card company soon enough.

    - Leigh
    “Wise men talk because they have something to say; fools, because they have to say something.” - Plato

  5. #195

    Join Date
    Jan 2012
    Shooter
    Instant Films
    Posts
    1
    I've got a history of two failure to deliver with Light Impressions that date back to October 2011 and October 2010. I wonder whether anyone here has approached the Attorney General's office in California about this and, if yes, what kind of response have you received?

  6. #196
    TheFlyingCamera's Avatar
    Join Date
    May 2005
    Location
    Washington DC
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    Tetrobob - many people have. The response has been pretty much the same - "thanks for letting us know. If you don't live in California, to us you're a statistic. If you are in California, we might let you know if we ever take action against them. If you want recourse, hire your own attorney".



 

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