The only way to be sure is if you could post a picture of the camera, and the back of the camera open showing whether the rollers are there or whether there are markings for the start of the film.
Richard
I also have an Automat Model 2 (serial 1030###), and have enclosed a shot of the back below. I also have a Model 4 (serial 1271###), which loads exactly the same way.
Just in case your camera is missing rollers, I've labeled the relevant parts. To load film in an Automat, place the spool of film in A. Pass the end under roller B, then up and over C and D, covering the film plane. Put an empty spool in E and wind the film onto it. Close the back and turn the crank until you see 1 in the counter.
Be sure that you're familiar with proper operation: Cock the shutter by turning the crank in reverse, towards you, until it stops, before each shot. After your shot, turn the crank forward to advance the film (and the counter); turn the crank backwards again to cock the shutter for the next shot, and repeat.
(If I've gotten something incorrect, folks, feel free to correct me, as I haven't shot my Rolleis in a while -- and need to!)
There's not much to work out with the seller, really. If it was sold as having a CLA, well, someone missed on the adjustment part.
One factor for you and the seller to consider is that Arista EDU 400 film (Foma) has a pretty thick paper compared to most other 120 films, as I remember. I wonder if this could throw of the 'automat'ic counter system. Have you tried another film with a thinner backing paper?
I hope things work out well with the seller. It *is* a simple adjustment, once you remove the crank, the hinge/strap plate, the leather, and the side
Thank you for the video on loading the Rolleiflex. I have been doing it right, but the reprint of the user
manual's picture is not very clear or sharp about the first rollers. I have the Rolleiflex 3.5F with the Planar lens.
Thank you for all of the advice on this camera. The seller has agreed to take it back either for repair or a refund. I like the camera enough that I am thinking about having him repair it. I will not be able to get to the post office until next Saturday, so I have time to think about it. I have bought two Super Ikontas from him which look beautiful and work perfectly so I have confidence in him.