Nope...that's not it...the same rules apply for me buying from them...
They cited shipping costs as a reason...)
Ah, but you have to bear almost all the costs and complexities if you import from KEH, while they have to bear all the costs and complexities if they import from you.
Those costs and complexities include the shipping costs involved, but a lot more as well.
“Photography is a complex and fluid medium, and its many factors are not applied in simple sequence. Rather, the process may be likened to the art of the juggler in keeping many balls in the air at one time!”
Ansel Adams, from the introduction to The Negative - The New Ansel Adams Photography Series / Book 2
Unique Photo has been great to me, and is less then 1 hour away. Seems to be staffed by photographers. They are good people, and they have darkroom stuff!
B&H for almost anything, they are experts. They are also staffed by photographers. I go every year or so, some kind of pilgrimage . Its a 2 hours drive for me but I sometimes take a train in. One time I was looking for a bag to fit some specific needs. The sales person asked what I was looking for, and I told him. He pointed out a bag that would work, stating it was the only one that would meet my needs. I wasn't sold on the bag, but an hour later I came to the same conclusion... My only regret of the visit was not telling his manager what a great resource he was.
KEH has done well for me when I purchased some gear this year. First time, I will be back.
There are other stores in NYC that you should stay away from. Basically, everything except B&H and (by reputation, I have not purchased anything from them) Adorama. I stay away from everybody else.