maybe the place you bought the camera from
was being NICE and loaded your camera
with a battery for you, and then gave you a spare battery ...
maybe the store inspects their products to make sure it wasn't
damaged goods from the factory NIB ... ( maybe the factory suggests dealers do this )
I understand the used car like new analogy and agree it's the way to go for great value, but I was prepared to pay full price, not half price. And $500 is not all that much, and peace of mind is important at least for me.
I accept it's probably a lot of psychology. Who knows? Maybe the "fresh" new camera I got instead is someone else's return, just packaged perfectly and sans battery.
When I sell a new camera that takes a battery's I usually test the camera before shipping it out just because it's cheaper than paying shipping back if it didn't work. I leave the battery in the camera. I think people are glad I do... although I've never asked.
In Canada if someone buys a new camera then returns it, it can not be resold as new, but has to become "refurbished" or used. It hasn't happened too often but when it does I usually just throw the item on ebay and move it along. These are often a great deal for the new buyer since it's often only a couple hours used but they save some money.
Originally Posted by Rob Skeoch
I hope you charge the original purchaser a "restocking fee" (usually a percentage amount) to re-coup the difference b/w your original mark-up margin and the reduced margin (plus eBay fees) that you pay to re-sell as refurbished.