I don't doubt the staff were hard working, but with jobs like gold dust, they will work hard at any job they can get. The problem I see is that the work didn't require sharing knowledge and enthusing their zombie-like customers.
Why have people have given up on sharing information in person? It would be interesting to see the number of in store returns vs online, because I feel their famous full refund policy is fueled by how ill-informed their in store customers are.
This relating to the job problem; being a graduate myself and looking for any kind of work at the minute, I enquired about several jobs in person today. I spoke to one manager who was very friendly and talkative, who told me I have to look for vacancies online. "But I'm right in front of you?" At another place down the road from me, a member of staff told me "not at the moment". Looking on the direct.gov website tonight - what do you know - they have vacancies. You cannot give people your CV anymore. CVs are narrowed down with keywording and job hunting like the lottery. All because people have let automation beat their wits.
I still feel speaking to people in person is the only way you can get anything. But Christ, you really have to drag it out of them.
People go to the local stores to see, handle and learn about things, and then buy them from someone else through the internet.
Except where their stores cut their margins to compete with the low overhead internet sellers, in which case they don't make money on the sales.
Actually this happened before the Internet as well. The big mail order companies hit the small photo shops quite badly we tend to forget this.
That's true to a point but the stores also have an internet presence and before that, mail order advertisements.
e.g. Dixons used to advertise everywhere and you could buy by mail order.
Way before the internet I was buying most of my film mail order in packs of 10
I don't think it's the end of DSLR sales on the UK high street, Currys still sell them but they probably won't carry small stocks of film like Jessops did.
Here in Putney they were very capable and delivered excellent service. Shame.
I can remember Jessops when it was just one small and very busy shop in Leicester (originally a chemist). Then they opened bigger premises in the city and carried a vast stock which was also available mail order. They used to print a catalogue which had so much stuff listed you needed a magnifying glass to read the small print. I made a special trip there in the late 1970's to buy my Vivitar enlarger. Later they expanded and got taken over by someone else and gradually it went all down hill. I feel sorry for the staff but I don't think the stores will be much missed. However, as others have said, by buying up and closing so many independents they have reduced choice for everyone.
As for their stock, apparently they are recalling it to a central warehouse where it will be offered back to the supplying companies, where possible. This contrasts with Comet where they had closing down sales where stuff gradually got cheaper until each branch was closed.