I do a fair amount of mail order, and my experiences with Adorama have been positive, to date. Recently, I needed 2 sizes of paper to print for an exhibition, and I had tight deadlines. The salesman from Adorama called me back to let me know that they noticed damage on the outside packagaing of one of their shipments, meaning that one size may have damage. I was told this with enough time to purchase from another vendor, which I did.
Adorama was willing to give up a sale, and they created loyalty, as far as I'm concerned. They're the first place I call now.
Also, Adorama brand paper is Ilford repackaged at a great saving. I was skeptical at first, but now I enjoy the price.