Through one of my many contacts, here's a quote I received via e-mail from a fairly high level executive in Kodak:
Regards, Art.Quote:
Originally Posted by Kodak
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Through one of my many contacts, here's a quote I received via e-mail from a fairly high level executive in Kodak:
Regards, Art.Quote:
Originally Posted by Kodak
Wow, A personal reply from the great yellow godfather...cool!
Good to see this kind of thing. Thanks for sharing.
Wow, Kodak is subscribing to APUG! Who knew? ;)
That's really good news, thanks a million for posting this, Art.
I don't know how closely they follow APUG, but over on filmshooting.com, which caters to Super-8 and other small gauge cine shooters, they have a representative--John Pytlak--who is active, answers questions, and fields product requests in the way Simon Galley does for Ilford here. Kodak also takes out full page ads in small magazines like _Super-8 Today_. It would be nice if there was someone from the still film side at Kodak who could play a similar role on APUG.
No offense, Art, but I really don't see what that "clarified," except that maybe Kodak execs know how to try to pacify customers who complain. What, for example, does "we [take?] all this feedback from consumers very seriously" mean?
I'm guessing that they appreciate the feedback, but it needs to be reflected in sales for the products to continue on in the long haul.
"-- as evidenced by the fact that a number of products carry "new and improved" labels because of our investment. "
So they've invested in some new packaging designs? Wow, that makes me feel so much better! :p
Jerry,
There are new and improved products inside that packaging. And they do continue to produce the widest range of film.
Best,
Helen
That 'new and improved' includes 2 electron sensitization which has given another 10 years of life to motion picture by ratcheting up quality a notch against digital. It took that many years of research as well to get it out there.
I might add that Kodak is advertizing and sponsoring a Portra contest over on PN (or they were a few weeks back when last I saw it).
PE