Originally Posted by david b
i believe one of the founder's children started boater's world,
the ritz near us has a boater's world attached to the ritz ..
the photofinishing at the store near me was very good, i have had
then make prints for me before, kind of a step above robot, and a step
down from a pro lab ..
the store near me also sold pro film and darkroom supplies,
seamless, and other supplies a pro would use.
oh well, now we have even less choice ..
Still here... so far.
Originally Posted by Lopaka
I usually get over there every two weeks or so.
I've had mixed experiences shopping at Ritz (and Wolf Camera in Charlotte, NC, which is the same company). At times I have gotten absolutely great service... but, my feeling is that most Ritz Camera employees won't talk to you unless you're waving your money around, and most of them don't actually know that much beyond sales techniques and the latest SPIFFs on cameras. Even if you have been a regular customer and have ocassionally dropped a lot of money on gear... they usually have other things to do. I've heard some of their sales people tell outright lies to uneducated customers, and even seen them sell polarizing filters (not UV/Sky filters) as "lens protection," which is patently ridiculous. But, enough ranting... Chapter 11 doesn't mean they're out of business (yet), but they have definitely lost at least a part of their business because people like me finally had enough abuse/indifference from their sales staff.
Ritz/Wolf in orland Park Ill large shopping center sells Ilford photo paper BUT WILL NOT SELL CHEMICALS. So I order from freestyle the tax and shipping charge wash.
It strikes me that this thread is a good instructional for any business owners.
I'll be sad to see them go out, but only because I get vouchers through work that allow me to essentially get film from Ritz for free (what they actually still have in stock, anyway!)
However, in my experience their service has been abysmal. I will be sorry to see more people lose their jobs - even the manager guy who is always asking if I've ever considered switching to digital :D
the one near me doesn't seem to be closing ..
from what i understand, the reason they stopped selling
photo chemicals is the laws changed after 911 ...
and some of the chemistry wasn't permitted to be
shipped via air .. and seeing they get all their all supplies
by air freight ... it didn't work out ...
later, don't let the door hit you in arse. they scoffed at me for still using film, so no loss for me. not to mention they catered to digital users which is fine, just that they had already lost my business since doing so.
They purchased the US stores of Kits Cameras, a small chain that started in the Kitsilano area of Vancouver, British Columbia, Canada and expanded for a time into the US. Kits Cameras hasn't been around here for a long time, but there still is/was a "Kits Cameras" in Bellingham, Washington earlier this month, when I was down there.
The owner of Kits Cameras ("Norm Babbs", IIRC) was a neighbour of ours when I was growing up, and I always found it strange seeing Kits Cameras in the USA.
There really isn't anything of interest to me anymore in the Kits Cameras in Bellingham, other than the odd battery or a few mid sized camera bags, but whenever I would talk to any of the very young staff there, they were always at least respectful of my interest in film, and in some cases shot at least some film themselves.
They also had the ability to order anything in that was in the Ritz "catalogue".
I understand the comments about Walmart and Costco, but I never got the impression in that Kits Cameras store that they weren't interested in photography, even if the stuff they had for sale wasn't to my taste.
I think it is sad, and a loss.
Looks like abandoning film and going all digital is no panacea.