I would have sent that order to Quality Camera (S&S) or Fred Newman (AWB) so fast and never looked back. A year is waaaaaay toooooo loooong to wait for a couple film holders.
Just my 2 cents,
1) Go to Richard ... he is great and work far superior to Wisner's
2) Ron has money from other sources so yes, you could call it a hobby business
I own a 7x17 Wisner and although I love the camera, I hope the hell I never have to get anything from Wisner as they have taken mediocrity of service to new lows.
AWB Enterprises can, and does, make 12x20 (and other holdes).
Alan is very responsive and will give you an honest estimate of the length of time it takes. His work is excellent. I've had 6 of each 7x17 and 12x20 holders since 1995 and have had NO problems with them. He can also custom build hard cases for your holders - I use these for transport.
Gary -- maybe its time to cancel and find another source?
I have not ties with AWB, other than a satisfied user.
.....And I'm another very satisfied AWB user.
Me three. I have three of his 5x12 holders. Beautifully made, no leaks, gaps or other issues. When I have another spare $1K to burn I'll order three more to take on a major expedition somewhere. They're objects of true beauty in addition to total functionality.
I use AWB holders also. for 8x20 and 12x20. I agree with Don. They are some of the best built on the market. He is also building a wet-plate holder for me now. My only complaint is I can never get off the phone with him once we start talking. A good guy and great craftsman. He is basically a 1-3 man operation so his lead times can be somewhat long but he will be upfront and honest with you about when you will get your order. His double light trap design makes for a really light- tight holder. And I also have no ties with AWB... just another satisfied customer.