My experience with my local Boots has been uniformly pretty good -- the film is always very flat, and very clean; dust and scratch free. The prints, while consistent, are not as good as the best I've had, but they're also never the worst. My experience with many of the other high street operations -- Jessops and Snappy Snaps -- is less consistent, although the best high-street prints I've had, when they've been good, have been from Snappy Snaps. Jessops have always been the worst. They've lost my film before, at least once.