I ordered mylar enclosures from Light Impressions in the beginning of August. They said they were back ordered. But charged my credit card anyway. They have never sent me another email since then. I called in September, they still were back ordered. They didn't know when they would come in. Still no emails from them. I called 2 days ago, and the customer service person said their computers were down and could not check on my order. I called today and they got on the computer, my order was still back ordered. They still had no idea when it would come in. So I cancelled my order finally.
This company has gone down the tubes. I have been ordering archival supplies from them since 1985. Ever since they were bought and moved out of Rochester they have been going downhill. Oh well, all good things have to come to an end. Hollinger you say.....