Quote Originally Posted by GaussianNoise
. . . I guess the lesson is that lanscapes require much more and careful communication with the lab.
I'm not sure that it's a people vs. landscape issue, or even just a color vs. B&W issue. But, I think it is easier for a lab to nail good "normal" color balance than it is to interpret a B&W scenic. But, even with color work that is critical (e.g. artistic or commercial work), good communication goes a long way. The lab person needs to understand what was done when making the photograph, and what is desired in the print. Otherwise, they'll try to "correct" it to "normal" color balance and tonality.