I have noticed a drop in the quality of work too. The reason I asked about the film format in my previous post is because recently I noticed that LTI has messed up quite a bit on my LF films. No problems with 35mm or MF, but one of my 4x5 C-41 negs had a big scratch on it rendering that sheet totally useless. They also fogged four of my 4x10 B&W sheets and I have no way of re-shooting those (my holders are tested and have no light leaks). More, the 8x10 B&W sheets I got processed by them all have uneven development. I have decided not to give them any of my LF films any more.