I'm looking for people who have been shopping in www.macodirect.de WITHOUT VAT, because i would like to discuss how they put an order that must not be vat charged. Yes, i know, why don't ask them? because i did and after following their procedure my shopping has been a completely mess, they charge me vat and now doesn't want to listen that it has been an error and i need my vat money back. So before taking further steps, i would like to know how do you order without vat and compare it to what they said to me.