Ha! Please remember that this is Britain you're talking about!
Originally Posted by Pgeobc
This is the place where a canteen where I worked used to close for lunch at lunchtime. This is the place where tea shops close at tea time and where I went last weekend to a major heritage museum to find that I'd just missed the last tour at 2p.m. (in June????). It's also the place where I asked for a quote for piece of equipment costing in the region of £10,000 a week ago and didn't get so much as an acknowledgement until today after two 'chase-up' phone calls.
Yes - the British Empire was built on customer service and enterprise!