I very much would like to renew my subscription, however, you guys keep telling me my password is wrong. It isn't. Then when I try to retrieve whatever you think my password is, you tell me my email address is wrong. It isn't. If you want me to renew, respond. If you don't give a .... don't. I've been trying in vain for the last two months. I sent an email two weeks ago and no response. I guess I could copy this and post it in every forum to be sure it gets through...