The ship hit an iceberg because the officer of the deck ordered full-astern, thus compromising the ability of the rudder - regardless of its design - to perform its intended function. In order for a rudder to work correctly a ship must be moving forward. And in order for the rudder to be able to work correctly over the long term, the ship must be steered away from icebergs...Originally Posted by dslater
Ken
11-08-2011 02:50 PM
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"The richness of the experience that occurs when one is exposed tangibly to a subject, material, or process is unmatchable in the abstract... Thus, when 'touch it,' 'taste it,' smell it' become the watchwords, the results are most often extraordinary. Equally extraordinary are the lengths to which people will go to avoid [that] experience."
— Tom Peters and Robert H. Waterman Jr., In Search of Excellence, 1982
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