Only recently came back to film so I hadn't used them yet but I was up in L.A. last weekend and decided to stop in at their store. Wow, I was like a kid in a candy store. The staff there was nice and made sure I was ok without being pushy or trying to sell me on things. The selection in store was amazing and they were happy to answer even my idle questions about things I wasn't going to buy. :P
I'll definitely be buying from them again. I only wish they'd open another location in San Diego.